Karen Garcia-llamas
Mesa
Summary
Dynamic insurance agent with proven success at Freeway Insurance, excelling in customer service and relationship building. Skilled in providing accurate quotes and managing policy renewals, while consistently enhancing client satisfaction. Bilingual in Spanish, I leverage professionalism and ethics to deliver exceptional service and drive sales growth.
Overview
6
6
years of professional experience
Work History
Insurance Agent
Freeway Insurance
01.2023 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Parts Specialist
Chapman Hyundai Scottsdale
01.2019 - 04.2023
- Issued parts to technicians to complete customers' repairs.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Education
GED -
Sun Valley
Mesa, AZ05.2014
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Fluent in spanish
Timeline
Insurance Agent
Freeway Insurance
01.2023 - Current
Parts Specialist
Chapman Hyundai Scottsdale
01.2019 - 04.2023
GED -
Sun Valley
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