Karen Hansen
GILBERT,AZ
Summary
Efficient professional with 30+ years of experience and a proven knowledge of customer communications, records management, problem solving, and all aspects of the optician position. Aiming to leverage my skills to successfully fill the Optician role at your company.
Overview
34
34
years of professional experience
Work History
Optician
Sharper Vision Eyecare
6239 E. Brown Road Suite 113, Mesa, AZ, 85205
07.2020 - Current
- Educate patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Instruct patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
- Performed basic vision testing for new patients.
- Aid patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Adjust and repair new and previously purchased frames to satisfy customer demands.
- File claims with vision and medical insurance companies to garner payment for optical services.
Optometric Technician
OASIS EYECARE
01.2017 - 03.2020
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Contact medical facilities or departments to schedule patients for tests or admission
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Greet and log in patients arriving at office or clinic
- Schedule appointments for patients
- Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
Account Executive
FOLDERPROS PLUS, LLC
11.2003 - 06.2016
- Maintain assigned account bases while developing new accounts
- Provide clients with estimates of the costs of advertising products or services
- Process all correspondence and paperwork related to accounts
- Prepare and deliver sales presentations to new and existing customers to sell new advertising programs, and to protect and increase existing advertising
- Deliver advertising or illustration proofs to customers for approval.
Optical Manager
COSTCO
11.1989 - 06.2003
- Evaluate prescriptions in conjunction with clients' vocational and avocational visual requirements
- Maintain records of customer prescriptions, work orders, and payments
- Determine clients' current lens prescriptions, when necessary, using lensometers or lens analyzers and clients' eyeglasses
- Supervise the training of student opticians
- Perform administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping.
Education
High School Diploma -
RAY HIGH SCHOOL
05.1975
Skills
- Excellent Organizational Skills
- Proficient at Chart Preparation and Management
- Experienced Multi-Tasker
- Punctual and Reliable
Timeline
Optician
Sharper Vision Eyecare
07.2020 - Current
Optometric Technician
OASIS EYECARE
01.2017 - 03.2020
Account Executive
FOLDERPROS PLUS, LLC
11.2003 - 06.2016
Optical Manager
COSTCO
11.1989 - 06.2003
High School Diploma -
RAY HIGH SCHOOL