KARIMOV SURXAY
Viking Ocean Cruises
Sumgait,SM
3
Languages
15
years of post-secondary education
5
years of professional experience
Hospitality Professional experienced in operations planning and team leadership. Delivered exceptional guest service through effective problem-solving and high service standards in fast-paced environments. Focused on enhancing overall efficiency through stock management and team collaboration while embracing new challenges.
Work History
Assistant Waiter
5 Months- Completed 5-month contract, providing continuous service to 1000+ guests daily
- Operated under strict USPH standards, ensuring full hygiene & food safety compliance
- Delivered professional service in fast-paced, multicultural environment, enhancing guest experience
- Handled guest requests efficiently, ensuring high service standards were consistently met.
- Trained in multiple service areas to enhance operational flexibility in World Cafe Buffet, Pool Grill, Room Service & Afternoon Tea Time
Lead Server
1 Year- Coordinated table assignments and service flow during peak hours to optimize guest experience.
- Facilitated team collaboration to deliver prompt and effective guest service.
- Addressed guest concerns to enhance satisfaction and maintain seamless daily operations.
Bartender
3 Months- Crafted classic and signature cocktails, enhancing guest experiences for local and international patrons.
- Delivered tailored drink recommendations, elevating guest satisfaction and engagement.
- Oversaw bar stock management and upheld service standards, ensuring seamless operations.
Pre-Opening Team Member
3 Months- Facilitated restaurant pre-opening by executing bar setup and preparing stock to ensure readiness.
- Delivered exceptional guest service during COP29 by effectively managing high traffic and ensuring guest satisfaction.
- Partnered with team to streamline opening operations and enhance guest experience.
- Coordinated shipboard warehouse operations for Viking Ocean Cruises' provisioning needs.
- Coordinated shipboard warehouse operations for Viking Ocean Cruises provisioning needs.
- Supervised receiving, storage, and issue of cruise line materials.
Bartender
4 Months- Crafted classic and signature cocktails to enhance guest experience in high-volume setting.
- Provided prompt guest service while ensuring smooth bar operations.
- Organized and stocked bar to optimize workflow during service.
Server
7 Months- Delivered professional, customer-oriented service to enhance guest experience
- Provided friendly, warm, and engaging service to foster positive guest interactions
- Coordinated shift changes to maintain continuity of service and operations.
- Facilitated effective handover between shifts to maintain service continuity
Server
6 Months- Delivered professional, friendly service to enhance guest experiences.
- Addressed guest requests promptly to uphold high service standards.
- Assisted with buffet setup to ensure an inviting presentation for guests. and ensured smooth daily service operations.
Education
Bachelor of Science
Skills
Service Coordination
Guest Engagement
Customer Feedback
Conflict Resolution
Team Collaboration
Time Management
Problem-Solving
Inventory management
Team leadership
Clear communication
Presentation Skills
Networking
Language
Azerbaijan C2, Turkish C1, English B2, Russian A2
Languages
Azerbaijan
First Language
English
B2
Upper Intermediate
Turkish
C2
Proficient
Timeline
Assistant Waiter
Viking Ocean Cruises
04.2026 - 09.2026Read More
Lead Server
Bar 19 Fairmont Baku Hotel
04.2025 - 04.2026Read More
Bartender
Bar 19, Fairmont Baku Hotel
12.2024 - 03.2025Read More
Pre-Opening Team Member
Bartender
12.2024 - 03.2025Read More
Bartender
Pool Bar, Fairmont Baku Hotel
05.2024 - 09.2024Read More
Server
In Room Dining, Fairmont Baku Hotel
12.2021 - 07.2022Read More
Server
Le Bistro, Fairmont Baku Hotel
05.2021 - 11.2021Read More
The Universityof Tourism And Management
Bachelor of Science
09.2018 - 06.2022Read More
School No 25
10.2006 - 01.2018Read More