Karis Kan
Mesa
Summary
Dynamic professional with a proven track record at Happy Lemon, excelling in customer service and team collaboration. Skilled in project management and data analysis, I enhanced service quality and streamlined processes, achieving high customer satisfaction. Passionate about creating engaging experiences and fostering teamwork in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Happy Lemon
Castro Valley
09.2022 - 08.2024
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Collaborated with team members to ensure efficient workflow and high-quality service.
- Memorized recipes for specialty bubble tea beverages and seasonal offerings.
- Implemented feedback from customers to improve service quality and menu offerings.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
VP of Hospitality
Castro Valley DECA
Castro Valley
08.2023 - 05.2024
- Took detailed notes at each meeting
- Cultivated a friendly setting enhancing the experience of club members.
- Coordinated large-scale events catering to over 100 participants.
Internship Program Manager
Heart In Motion
San Francisco
07.2022 - 04.2024
- Directed 20+ team members towards achieving project goals.
- Implemented refinements in organizational processes to boost productivity.
- Conducted sessions to guide interns through the onboarding process.
Education
Bachelor of Science - Aeronautical Management Technology
Arizona State University
Mesa05-2028
High School Diploma -
Castro Valley High School
Castro Valley, CA05-2024
Skills
- Project management
- Data analysis
- Technical writing
- Customer service
- Regulatory compliance
- Time management
- Reliability
- Effective communication
- Team collaboration
- Food and beverage pairing
- Safe food handling practices
Certification
- California Food Handler's License
Languages
English
Professional
Cantonese
Professional
References
References available upon request.
Timeline
VP of Hospitality
Castro Valley DECA
08.2023 - 05.2024
Barista
Happy Lemon
09.2022 - 08.2024
Internship Program Manager
Heart In Motion
07.2022 - 04.2024
Bachelor of Science - Aeronautical Management Technology
Arizona State University
High School Diploma -
Castro Valley High School
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