Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karla Glenn

Yuma

Summary

Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Laboratory Technician Assistant

YRMC
09.2023 - 06.2024
  • Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
  • Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
  • Maintained documentation on tests performed in lab.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
  • Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
  • Facilitated communication between medical staff and laboratory personnel for efficient result delivery and collaboration.
  • Performed routine lab and department maintenance to keep area clean and orderly.
  • Managed inventory of laboratory supplies, placing orders when necessary to avoid stock shortages that could delay experiments or research projects.
  • Ensured proper handling of hazardous materials according to safety protocols, minimizing risk of accidents or injuries in the lab.
  • Participated in lab meetings and project presentations.

ESS Teacher's Assistant

Crane School District
08.2022 - 05.2023
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Maintained safety and security by overseeing students in recess environments.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Mentored and tutored individual students needing additional help.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Self-motivated, with a strong sense of personal responsibility.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Customer Service Manager

Tomatito Taco
11.2016 - 06.2018
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Medical Assistant

San Luis Walk In Clinic
09.2014 - 11.2016
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Education

Arizona State University
Tempe, AZ
01-2026

Associate of Arts -

Arizona Western College
Yuma, AZ
05-2023

No Degree - Laboratory Technician

Arizona Western College
Yuma, AZ
01-2023

Diploma - Medical Office Specialist

College of Health Careers
Somerton, AZ
09-2014

GED -

San Luis High School
San Luis, AZ
05-2012

Skills

  • Specimen collection
  • Laboratory techniques
  • Customer service
  • Data entry
  • Phlebotomy
  • Immunization administration
  • Positive attitude
  • Effective communication
  • Calm and patient demeanor
  • Computer skills
  • Customer service skills
  • Collaborative teamwork

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Laboratory Technician Assistant

YRMC
09.2023 - 06.2024

ESS Teacher's Assistant

Crane School District
08.2022 - 05.2023

Customer Service Manager

Tomatito Taco
11.2016 - 06.2018

Medical Assistant

San Luis Walk In Clinic
09.2014 - 11.2016

Arizona State University

Associate of Arts -

Arizona Western College

No Degree - Laboratory Technician

Arizona Western College

Diploma - Medical Office Specialist

College of Health Careers

GED -

San Luis High School
Karla Glenn