Karla Murrieta
Garage Clothing Store
Mesa
1
Certification
3
years of professional experience
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Work History
Sales Associate
1 Month- Assisted customers in product selection, ensuring a personalized shopping experience.
- Maintained knowledge of current fashion trends to provide informed recommendations.
- Processed sales transactions accurately using point-of-sale systems.
- Organized merchandise displays to enhance store aesthetics and drive sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Shift Lead
1 Year 10 Months- Supervised daily operations and ensured team adherence to safety protocols.
- Maintained cleanliness and organization of work areas to support productivity.
- Communicated effectively with team members to foster a collaborative environment.
- Completed opening and closing duties to facilitate business operations.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Resolved customer complaints with effective solutions to enhance satisfaction.
Manger
10 Months- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Cashier
4 Months- Processed customer transactions efficiently at a leading retail store.
- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash register balances throughout shifts.
Skills
Customer service excellence
Time management
Cash handling
Multi-tasking strength
Team leadership
Problem-solving
Certification
- ServSafe Certification
Timeline
Sales Associate
Garage Clothing Store
06.2026 - CurrentRead More
Shift Lead
Dunkin
09.2024 - 07.2026Read More
Manger
Wingstop Restaurant
10.2023 - 08.2024Read More
Cashier
Burlington
03.2023 - 07.2023Read More