Karla Briseira Barragan Mendez
Phoenix
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
10
10
years of professional experience
Work History
Customer Service Representative Cashier
Circle K
Phoenix
11.2025 - 04.2026
- Maintained cleanliness and organization of the sales floor and checkout areas.
- Processed transactions efficiently using point-of-sale systems.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Collaborated with team members to restock shelves and manage inventory levels.
- Educated customers about promotions and loyalty programs to enhance experience.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Cashier
4sons chevron
Phoenix
08.2025 - 10.2025
- Handled cash, credit, and debit transactions securely.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Resolved customer complaints with professionalism and care.
- Worked closely with front-end staff to assist customers.
- Helped with purchases and signed customers up for rewards program.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Monitored inventory levels for restocking supplies as needed.
- Stocked shelves with merchandise regularly.
Mailing restock cleaning packaging organized
Runbeck Election Svcs
Phoenix
05.2018 - 12.2018
- Processed and sorted incoming mail for efficient distribution.
- Operated postage machines to meter, weigh, and affix stamps on outbound mail pieces.
- Pack items securely for shipping to ensure safe delivery.
- Label packages clearly for efficient handling and delivery.
- Organized warehouse inventory by item, type, size or product code.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
EmS Of Cleaning
Cleaning Business
Phoenix
08.2016 - 12.2017
- Maintained cleanliness of buildings and common areas throughout the shift.
- Operated cleaning equipment such as vacuums and floor scrubbers effectively.
- Cleaned bathrooms, emptied trash bins, restocked supplies.
- Scrubbed sinks, toilets, countertops, mirrors, walls and other surfaces.
- Dusted surfaces in offices and classrooms to maintain a clean environment.
- Maintained janitorial equipment such as mops and brooms in good condition.
- Cleaned spills immediately using proper safety procedures.
- Swept and mopped floors, vacuumed carpets, and washed windows.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Sanitized frequented areas and equipment using approved supplies.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Dusted furniture, fixtures, baseboards and window sills.
- Kept business entrances clean, tidy and professional in appearance.
- Serviced, cleaned and restocked restrooms.
- Assisted team members in organizing supplies and cleaning tools efficiently.
- Followed safety protocols while using cleaning chemicals and equipment properly.
- Completed day-to-day duties accurately and efficiently.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Education
Humanities & Science High School
Phoenix, AZSkills
- Point-of-sale operation
- Cash handling
- Customer service
- Product knowledge
- In-store support
- Conflict resolution
- High-energy attitude
Languages
English
Professional
Spanish
Professional
Ready to start a new job
- Ready to work
References
References available upon request.
Timeline
Customer Service Representative Cashier
Circle K
11.2025 - 04.2026
Cashier
4sons chevron
08.2025 - 10.2025
Mailing restock cleaning packaging organized
Runbeck Election Svcs
05.2018 - 12.2018
EmS Of Cleaning
Cleaning Business
08.2016 - 12.2017
Humanities & Science High School