Karleigh Garduno
Queen Creek
Summary
Friendly and detail-oriented professional with several years of customer service experience in fast-paced restaurant environments. Skilled at creating welcoming experiences, managing multiple tasks efficiently, and communicating professionally with clients and team members. Experienced handling scheduling, payments, phone communication, and resolving customer concerns. Eager to bring strong interpersonal skills, organization, and a polished customer-focused approach to my next role.
Overview
5
5
years of professional experience
Work History
Server
Blue32 Sports Grill
Gilbert, AZ
08.2023 - Current
- Provided exceptional customer service in fast-paced dining environment, enhancing guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely and accurate food deliveries, maintaining service efficiency.
- Trained new servers on menu items, point-of-sale systems, and customer service protocols to ensure consistent performance.
- Managed cash handling processes, ensuring accuracy in transactions and adherence to financial policies.
Restaurant Hostess
Blue 32 Sports Grill
Gilbert, AZ
11.2022 - 08.2023
- Greeted and seated guests, managing waitlists to optimize dining flow.
- Coordinated reservations and special requests to enhance guest experiences.
- Trained new staff on seating procedures and customer service expectations.
- Monitored dining area to ensure cleanliness and prompt service delivery.
Private Nanny
Private Client
Gilbert, AZ
05.2021 - 08.2023
- Provided individualized care and support for children, ensuring safety and well-being.
- Developed engaging educational activities to promote cognitive and social skills in young children.
- Coordinated daily schedules, managing routines for meals, activities, and rest periods.
- Communicated effectively with parents to discuss child development and address concerns.
Front Counter Staff Member
Barros Pizza
Gilbert, AZ
10.2021 - 10.2022
- Provided excellent customer service by addressing inquiries and resolving issues efficiently.
- Processed orders accurately using point-of-sale systems to ensure timely delivery.
- Maintained cleanliness and organization of front counter area to enhance customer experience.
- Assisted in training new staff on operational procedures and customer interaction standards.
Education
Bachelor of Science - Nursing
Chandler-Gilbert Community College
Chandler, AZ08.2029
High School Diploma -
Perry High School
Gilbert, AZ05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Team Collaboration
- Task Prioritization
Timeline
Server
Blue32 Sports Grill
08.2023 - Current
Restaurant Hostess
Blue 32 Sports Grill
11.2022 - 08.2023
Front Counter Staff Member
Barros Pizza
10.2021 - 10.2022
Private Nanny
Private Client
05.2021 - 08.2023
Bachelor of Science - Nursing
Chandler-Gilbert Community College
High School Diploma -
Perry High School