Summary
Overview
Work History
Education
Skills
Timeline
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Karmen Wood

Mesa

Summary

Dynamic and results-driven professional with extensive experience at Casino Arizona, excelling in customer service and cash handling. Proven ability to enhance guest experiences while ensuring game integrity and compliance. Skilled in table management and proficient in basic math, thriving in fast-paced environments to deliver exceptional results.

Overview

13
13
years of professional experience

Work History

Dining Room Hostess

Casino Arizona at Talking Stick Resort
Scottsdale
07.2024 - 12.2025
  • Guest Greeting and Seating: The host warmly greets the guest, manages wait times, and seats them efficiently at available tables.
  • Reservation Management: Handles reservations, confirms bookings, and organizes seating arrangements to optimize table management.
  • Coordination with staff: The host communicates with servers and kitchen staff to ensure smooth service.
  • Maintaining a Clean and Organized Environment: Ensures the host desk is clean, stocked, organized, and the dining room area is presentable.
  • Guest Assistance: Answer guest questions, provide menus, and assist during their dining experience.

Team Member

Fired Pie
Mesa
06.2024 - 08.2025
  • Participates in the interactive ordering process to assist customers.
  • Learns to perform various tasks across different stations in the restaurant.
  • Provide excellent customer service to enhance the dining experience.
  • Maintain cleanliness and organization in the work area.

Table Games Dealer

Casino Arizona at Talking Stick Resort
Scottsdale
12.2024 - 05.2025
  • Dealing Games: Accurately and efficiently dealing cards for all games.
  • Guest Service: Providing a positive and engaging experience for guests.
  • Game protection: Ensuring the integrity of the game by monitoring for suspicious activity or violations of the casino rules.
  • Payouts: Accurately calculating and distributing winnings to players.
  • Compliance: Adhering to all casino policies, procedures, and gaming regulations.

Unemployed

Unemployed
Mesa
11.2023 - 06.2024
  • Had to take a break from work to assist my family for a few months

Table Games Dealer

Casino Arizona at Talking Stick Resort
Scottsdale
08.2012 - 11.2023
  • Dealing Games: Accurately and efficiently dealing cards for all the games.
  • Guest Service: Providing a positive and engaging experience for guests
  • Games Protection: Ensuring the integrity of the game by monitoring for any suspicious activity or violations of casino rules.
  • Payouts: Accurately calculating and distributing winnings to players.
  • Compliance: Adhering to all casino policies, procedures, and gaming regulations.

Education

High School Diploma -

Salt River High School
Scottsdale, AZ
05-2009

Skills

  • Cash Handling
  • Customer Service
  • Game Knowledge
  • Game Protection
  • Table Management
  • Work in a fast-paced environment
  • Proficiency in basic math
  • Roulette experience: 2 years

Timeline

Table Games Dealer

Casino Arizona at Talking Stick Resort
12.2024 - 05.2025

Dining Room Hostess

Casino Arizona at Talking Stick Resort
07.2024 - 12.2025

Team Member

Fired Pie
06.2024 - 08.2025

Unemployed

Unemployed
11.2023 - 06.2024

Table Games Dealer

Casino Arizona at Talking Stick Resort
08.2012 - 11.2023

High School Diploma -

Salt River High School

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Karmen Wood