Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Karri Boston

Tempe

Summary

Dynamic professional with over 10 years of experience in customer service and hospitality, including more than 3 years in supervisory roles and entrepreneurial experience as an artist. Recently expanded expertise in field management and event coordination, excelling in team leadership, logistics, and client relations within the marketing sector for home builders. Proven ability to drive operational efficiency and enhance customer satisfaction in fast-paced environments. Committed to fostering collaborative team dynamics while delivering exceptional service and innovative solutions.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Bookfair Coordinator & Warehouse Specialist (Part-Time)

Phoenix Book Company
09.2023 - Current
  • Coordinated bookfairs as a part-time Bookfair Coordinator at Phoenix Book Company (Tempe, AZ, 09/2023–Present), managing event logistics, vendor relations, and on-site customer engagement.
  • Performed warehouse specialist duties at PBC, optimizing inventory processes and ensuring accurate stock management for bookfair operations.

Weekend Field Manager (Part-Time)

NSP National Sign Plaza
09.2022 - Current
  • Company Overview: A marketing company providing solutions to home builders.
  • Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
  • Performed quality control inspections on phases of field operations.
  • Ensured weekend sign routes were accurate, compliant, and up to standard, optimizing visibility and marketing effectiveness.
  • Interfaced with sales agents to assess sales traffic, address concerns or requests, and relay actionable insights back to management, enhancing community performance and client satisfaction.

Freelance Artist

Freelance Artist (Self-Employed)
06.2008 - Current
  • Developed client base through networking, delivering 30+ custom art projects (e.g., murals, tables, chairs, feature pieces).
  • Managed projects from design to installation, ensuring client satisfaction and timely delivery.
  • Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
  • Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
  • Contributed to creative process through original ideas and inspiration.
  • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.

Bartender

American Legion #26
03.2017 - 05.2021
  • Adhered to Arizona liquor laws, promoting responsible beverage service.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Built strong customer relationships, enhancing loyalty and generating positive reviews.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Bartender

The Cider Mill
02.2014 - 06.2015
  • Oversaw daily opening/closing, balanced cash/credit transactions, and maintained accurate financial records.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

  • Ensured 100% compliance with food safety and public health standards during inspections.

Keyholder

The Upper Deck Sports Grill
05.2011 - 09.2012
  • Led teams of up to 15 front-of-house staff in bars and restaurants, ensuring seamless service during high-volume shifts.
  • Resolved customer complaints efficiently, maintaining high satisfaction rates and positive brand image.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.

Manager

The Gelato Spot Italian Dessert Lounge
08.2008 - 08.2009
  • Ensured 100% compliance with food safety and public health standards during inspections.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Bartender

The Upper Deck Sports Grill
08.2006 - 06.2008
  • Delivered exceptional service to up to 250 patrons per shift in fast-paced bar settings, driving repeat business.
  • Adhered to Arizona liquor laws, promoting responsible beverage service.
  • Built strong customer relationships, enhancing loyalty and generating positive reviews.
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Education

High School Diploma -

Twin Lakes High School
Monticello, IN

Skills

  • Multitasking and organization

  • Customer service

  • Data entry

  • Decision-making

  • Relationship building

  • Recordkeeping

  • POS system operation

  • Visual art creation

  • Acrylic painting

  • Digital illustration

  • Superb attention to detail

Certification

  • Arizona Liquor Certification, Arizona Department of Liquor
  • Food Handler Certification, Maricopa County

Timeline

Bookfair Coordinator & Warehouse Specialist (Part-Time)

Phoenix Book Company
09.2023 - Current

Weekend Field Manager (Part-Time)

NSP National Sign Plaza
09.2022 - Current

Bartender

American Legion #26
03.2017 - 05.2021

Bartender

The Cider Mill
02.2014 - 06.2015

Keyholder

The Upper Deck Sports Grill
05.2011 - 09.2012

Manager

The Gelato Spot Italian Dessert Lounge
08.2008 - 08.2009

Freelance Artist

Freelance Artist (Self-Employed)
06.2008 - Current

Bartender

The Upper Deck Sports Grill
08.2006 - 06.2008

High School Diploma -

Twin Lakes High School

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Karri Boston