Karrigan McClellan

At Dutch Bros, my job heavily consists of pleasantly interacting with customers during hectic periods to promote fun, positive environment, and listening carefully to customer requests and create personalized, delicious beverages that suit their "needs".
Other daily expectations consist of controlling a line and crowd with quick, efficient service, maintaining regular and consistent attendance and punctuality, and making sure the workspace remains clean and useful.

In my role as an associate banker, I would I would assist clients with deposits, withdrawals, and general account inquiries, as well as being authorized to open accounts.

As an E Services Specialist, my day consists of troubleshooting any sort of issue a customer might have with their online banking account, offering assistance in accessing account information and fixing any system issues they may be experiencing. I have a passion for people and enjoy learning their stories.

• Established positive and effective communication with organization leadership, reducing miscommunications and missed deadlines.
• Identified and resolved unauthorized, unsafe or ineffective practices.
• Devised processes to boost long-term business success and increase profit levels.
• Managed and oversaw inventory levels.
• Packed and shipped orders in a timely manner.

• Customize training strategies based on individual barista knowledge, experience and strengths.
• Handle cash and process payments accurately to avoid errors.
• Teach proper procedures and strategies for success to new employees.
• Retain customer loyalty by using strong communication abilities to resolve customer problems.