Kate Floyd
Tucson
Summary
Dynamic Licensed Insurance Agent with a robust background in client service and insurance sales. Skilled in educating clients on policy options and optimizing workflows to enhance operational efficiency. Committed to delivering tailored insurance solutions that meet client needs.
My goal is to provide clients with optimum insurance policies and the best possible
customer service available.
My experience as both an owner and an agent gives me unique insight in meeting both business objectives as well as clients needs.
Specialties: Home, Auto, Renters and Recreational vehicles
As I am winding down my insurance career I am looking for part time but would be willing to work full time if it would eventually work out to part time. I would like full time remote as that is what i have been doing the last 4 years . Results-driven licensed insurance agent with over 10 years of experience in client service and insurance sales. Expertise in educating clients on policy options and enhancing customer satisfaction through effective communication and problem resolution.
Overview
2027
2027
years of professional experience
Work History
Licensed Insurance Agent
NFP Insurance
Tucson
07.2017 - Current
- Assisted clients in selecting appropriate insurance coverage for their needs.
- Educated clients on policy options and benefits available through the agency.
- Processed applications and managed renewals for various insurance policies.
- Worked full time REMOTE the last 4 years
Owner
Aggressive Auto Insurance
Tucson
2000 - 2016
- Managed daily operations of auto insurance agency to ensure smooth workflows.
- Developed and implemented marketing strategies to attract new clients.
- Trained staff on insurance products and customer service best practices.
Budget Insurance Francise
owner
Tucson
1993 - 2000
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Amphitheater High School
Tucson, AZSkills
- Insurance policy analysis
- Workflow optimization
- Effective communication
- Time management
- Insurance sales expertise
- Client service
- Problem resolution
- Policy management
- Customer service
- Licensed insurance agent
- Auto insurance
- Quotes and sales
Timeline
Licensed Insurance Agent
NFP Insurance
07.2017 - Current
Owner
Aggressive Auto Insurance
2000 - 2016
Budget Insurance Francise
owner
1993 - 2000
High School Diploma -
Amphitheater High School