Katelin Lapadura
Buckeye
Summary
Dynamic and dependable professional with extensive customer service experience and a proven ability to support diverse individuals in fast-paced environments. Recognized for exceptional communication and problem-solving skills, coupled with a compassionate approach to public interaction. Demonstrates a quick learning ability for new tasks while maintaining composure under pressure, consistently delivering high-quality results. Committed to fostering positive relationships and enhancing customer satisfaction through dedicated service.
Overview
1
1
Certification
Work History
Dental Assistant
The Village Dental Center
Sun City West, AZ
- Obtained X-ray certification to ensure compliance with health and safety standards.
- Cerec Knowledge
- Efficient at impressions
- General/cosmetic dentistry experience
- Dentrix knowledge
- Sterilization experience
- Emax/zirconia Crown knowledge
- Prime scan trained for scanning for retainers, crowns, bridges, fixed Lingual retainers etc.
- Removable knowledge
Dental Hygiene Assistant
Wildflower Dental
Peoria, AZ
- Sterilized instruments and maintained cleanliness of treatment areas.
- Assisted in patient preparation and comfort during dental procedures.
- Educated patients on oral hygiene practices and post-treatment care.
- Scheduled appointments and managed patient records efficiently.
- Educated patients on proper oral hygiene techniques, leading to better home care routines and overall oral health improvement.
- Prepared patient for x-rays and gathered x-rays.
Front Desk Receptionist
Surprise Pediatric Dentistry
Surprise, AZ
- Greeted patients and ensured smooth check-in processes.
- Managed appointment scheduling and maintained accurate patient records.
- Developed patient follow-up strategies to improve retention rates.
- Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
- Helped patients complete necessary medical forms and documentation.
Education
Dental Assisting - Technical school
The institute of dental assisting
Phoenix, AZ01.2021
High School Diploma -
Valley Vista Highschool
Surprise, AZ01-2015
Skills
- Dental terminology
- Infection Control Training
- Microsoft Word
- Computer skills
- Customer service
- Time management
- Basic life support
- Patient care
- CPR
- Organizational skills
- Patient monitoring
- HIPAA
- Dentrix
- Dental assisting
- Administrative Experience
- Computer literacy
- Anatomy knowledge
- Communication skills
- Attention to detail
- Microsoft Excel
- Patient interaction
- Dental Receptionist
- Equipment sterilization
- Digital X-ray proficiency
- Dental radiography
- Dental impressions
Accomplishments
xray certification
Certification
- X-Ray Certification
- Driver's License
- First Aid Certification
- CPR Certification
- AED Certification
- BLS Certification
- Radiation Health & Safety Certification
- Registered Dental Assistant
- Radiology Certification
Timeline
Dental Assistant
The Village Dental Center
Dental Hygiene Assistant
Wildflower Dental
Front Desk Receptionist
Surprise Pediatric Dentistry
Dental Assisting - Technical school
The institute of dental assisting
High School Diploma -
Valley Vista Highschool