Katelyn Stoner
Tucson
Summary
Personable and outgoing with excellent communication skills and knack for connecting with people. Possesses solid understanding of product knowledge and demonstrates proficiency in handling sales transactions and customer interactions. Eager to learn and excel in any job setting, and develop positive relationships with both customers or coworkers.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate Worker
Army and Air Force Exchange Services
08.2022 - 08.2025
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong product knowledge, enabling efficient assistance in customer inquiries and decision-making processes.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Boosted customer satisfaction by providing personalized recommendations and assistance throughout the shopping experience.
- Increased store sales by effectively upselling products and suggesting complementary items to customers.
- Supported store cleanliness standards by regularly organizing shelves, stocking newly arrived merchandise, and wiping down fixtures regularly.
- Trained new employees on company policies, procedures, product knowledge, and selling techniques, improving team performance overall.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Charles B Aycock High School
Pikeville, NCNo Degree -
Pima Community College
Tucson, AZBachelor of Arts - Studio Arts
University of Arizona
Tucson, AZ05-2029
Skills
- Customer engagement
- POS system operation
- Merchandise display
- Goal-oriented mindset
- Cash handling proficiency
- Time management
- Phone etiquette
- Teamwork and collaboration
- Friendly and outgoing
- Positive and professional
- Honest and dependable
About Me
I am currently attending the University of Arizona, pursuing a Bachelors in Fine and Studio Arts. My father is a newly retired Veteran, serving the Air Force for 24 years. I grew up traveling overseas and state to state with my family, experiencing an abundance of culture. Our family was moved to Tucson by the Air Force and I immediately fell in love with this city! I am currently set to graduate with my Bachelors in 2029, but would love to pursue a higher education here at the University of Arizona.
Timeline
Retail Sales Associate Worker
Army and Air Force Exchange Services
08.2022 - 08.2025
Charles B Aycock High School
No Degree -
Pima Community College
Bachelor of Arts - Studio Arts
University of Arizona
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