Microsoft Office - Word, Excel, Powerpoint,
Katherina Bringhurst
Chandler
Summary
Dynamic Agile Scrum Master with a proven track record at Choice Hotels International, adept at fostering team collaboration and driving agile transformation. Skilled in Jira automation and adaptive leadership, I successfully enhanced project delivery and team performance, ensuring high-quality software products through effective backlog management and continuous improvement initiatives.
Along with my current Scrum Master experience, my previous role as a Data Analyst III on the Enterprise Application Support Team strengthened my leadership abilities. I led my team, mentored junior analysts, and supported their professional growth. I collaborated with multiple departments to ensure smooth project workflows and effective communication. I also developed complex reports using Excel pivot tables and applied Jira logic to generate detailed statistical insights.
Overview
11
11
years of professional experience
Work History
Agile Scrum Master
Choice Hotels International
06.2025 - 12.2025
- Facilitated daily stand-up meetings to enhance team communication and collaboration.
- Supported sprint planning sessions, contributing to effective backlog prioritization.
- Assisted in identifying and resolving impediments to ensure smooth project flow.
- Collaborated with cross-functional teams to align on project goals and timelines.
- Documented agile processes and practices to promote transparency within the team.
- Fostered a culture of continuous improvement through retrospective feedback sessions.
- Monitored project progress using Jira, ensuring adherence to agile methodologies.
- Provided training on agile principles, enhancing team members' understanding and skills.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Conducted sprint reviews and retrospectives, fostering a collaborative environment for feedback and improvement.
- Ensured timely delivery of high-quality software products by enforcing adherence to Agile principles during development cycles.
- Developed metrics for tracking progress and measuring team performance against goals.
- Promoted transparency within the project lifecycle by maintaining up-to-date documentation on progress, risks, and milestones achieved.
- Identified and resolved impediments, ensuring the smooth progress of projects towards completion.
- Removed obstacles by finding right personnel to advance tasks and projects.
- Worked effectively with multiple Scrum teams both internally and off-shore.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
Data Analyst
Choice Hotels International
04.2019 - 06.2025
- Analyzed data trends to support strategic decision-making for marketing initiatives.
- Collaborated with cross-functional teams to optimize revenue management strategies.
- Mentored junior analysts on data interpretation and reporting methodologies.
- Led project teams in creating actionable insights from complex datasets to drive decision-making processes.
- Presented findings to senior leadership, influencing strategic direction based on analytical insights.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Collaborated with cross-functional teams to streamline reporting processes and enhance data accuracy.
- Conducted statistical analyses to identify opportunities for revenue growth and cost reduction.
Data Analyst 2 Franchisee Care Specialist
Choice Hotels International
05.2015 - 04.2018
- Collaborated with Area Directors, Revenue Managers, and franchisees to load negotiated rates and specialized rate packages onto the Choice Hotels website.
- Managed and updated website content to ensure accuracy, consistency, and brand alignment.
- Built and maintained third‑party rate packages for major online travel agencies, including Expedia and Booking.com..
- Ensured timely and accurate distribution of rates and content across all digital platforms to support revenue and occupancy goals.
Education
Bachelor of Science - Hotel And Restaurant Management
Northern Arizona University
Flagstaff, AZ05-2011
Skills
- Agile metrics tracking
- Adaptive leadership
- Agile transformation
- Scrum framework expertise
- Team facilitation
- Customer interaction
- [Jira Automation expertise
- Risk assessment
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Team collaboration
Accomplishments
- PSM Certification 1
- ITIL V4 Certification
- Excel Experience
- Jira Automations
- Works well with different AI Componenets, - Cline, Copilot, Gemini, ChatGBT.
Software
Interests
- Stand-up Paddleboarding (SUP)
- Outdoor Recreation
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Gym Workouts
- Enjoy hobbies that combine physical activity with outdoor exploration
- Woodworking
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Agile Scrum Master
Choice Hotels International
06.2025 - 12.2025
Data Analyst
Choice Hotels International
04.2019 - 06.2025
Data Analyst 2 Franchisee Care Specialist
Choice Hotels International
05.2015 - 04.2018
Bachelor of Science - Hotel And Restaurant Management
Northern Arizona University