Katherine Croft
Mesa
Summary
Experienced in customer engagement and product selection, demonstrating a strong ability to enhance client satisfaction through tailored recommendations. Maintained organized environments that facilitated efficient service and improved overall operational effectiveness. Collaborated with team members to manage inventory and track sales trends, contributing to a streamlined workflow and positive customer experiences.
Overview
22
22
years of professional experience
2000
2000
years of post-secondary education
Work History
Stylist Sales Associate
Copper Brim Hat Co
Chandler
10.2024 - Current
- Assist customers in selecting products that align with personal style preferences, enhancing their shopping experience and satisfaction.
- Maintain an organized and visually appealing sales floor, ensuring merchandise was easily accessible to customers.
- Collaborate with team members to restock inventory and keep track of sales trends, improving overall store efficiency.
Bartender
Top Golf
Gilbert
04.2015 - 02.2017
- Maintained a clean and organized bar area, ensuring efficient service and compliance with safety standards.
- Prepared and served a wide variety of beverages, enhancing customer satisfaction and repeat business.
Bar tender
Texas Roadhouse
Mesa
03.2009 - 02.2017
- Managed bar operations by efficiently preparing and serving beverages, ensuring customer satisfaction and timely service.
- Maintained inventory levels by consistently restocking supplies and monitoring product availability throughout shifts.
- Collaborated with bar staff to create an environment that enhanced guest experiences.
Showroom Sales Manager
Morrison Supply Company
Las Cruces
01.2004 - 12.2008
- Led a team of sales associates to drive customer engagement and enhance showroom presentation, resulting in increased client satisfaction.
- Implemented effective inventory management strategies to ensure optimal product availability, minimizing stock discrepancies and enhancing operational efficiency.
- Trained and mentored new sales staff, fostering a collaborative environment that improved team productivity and sales performance.
Education
Silver High School
Silver City, NMSome College (No Degree) - General Studies
Eastern Arizona College
Thatcher, AZSome College (No Degree) - Health and Wellness
New Mexico State University
Las Cruces, NMSome College (No Degree) - Marketing
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Customer engagement
- Product selection
- Customer satisfaction
- Client communication
- Team leadership
- Guest experience enhancement
- Relationship building
- Client relationship building
- Inventory management
Accomplishments
- Mother of two children
- Wife of a musician
Timeline
Stylist Sales Associate
Copper Brim Hat Co
10.2024 - Current
Bartender
Top Golf
04.2015 - 02.2017
Bar tender
Texas Roadhouse
03.2009 - 02.2017
Showroom Sales Manager
Morrison Supply Company
01.2004 - 12.2008
Silver High School
Some College (No Degree) - General Studies
Eastern Arizona College
Some College (No Degree) - Health and Wellness
New Mexico State University
Some College (No Degree) - Marketing
Maricopa Community Colleges, Mesa Community College