Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Ponzo

Red Rock

Summary

Dynamic professional with a proven track record in customer service at OfficeMax, excelling in organization and problem-solving. Adept at fostering teamwork and collaboration, I effectively managed volunteer teams at Village Church, ensuring smooth operations and a welcoming environment. Dependable and adaptable, I thrive in fast-paced settings while maintaining a positive attitude.

Overview

20
20
years of professional experience

Work History

Welcomed Ministry

Village Church
08.2023 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed a team of volunteers through scheduling, organizing and answering questions, to make sure my team was in the right places.
  • Demonstrated a Friendly attitude to gain the trust of church goers and visitors.
  • Handling situations with out making a commotion and drawing attention to that situation

Stay At Home Mom

Self
05.2014 - Current
  • Managing household in ways of cleaning, cooking, and fiances
  • Demonstrated leadership while managing kids and their Homeschooled education.
  • Flexible when plans need to change swiftly and remain calm

Sales Associate

OfficeMax
08.2005 - 05.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Mountain View High School
Tucson Estates, AZ

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Organization and time management

Timeline

Welcomed Ministry

Village Church
08.2023 - Current

Stay At Home Mom

Self
05.2014 - Current

Sales Associate

OfficeMax
08.2005 - 05.2014

High School Diploma -

Mountain View High School
Katherine Ponzo