Kathleen Bryant
Chandler
Summary
Knowledgeable about planning medication interventions, caring for patients and optimizing therapy choices. Expertise in dosages and customization of care plans. Successful at educating patients and improving physician knowledge to maximize treatment success.
Experienced in completing clinical reviews, counseling patients and supporting physicians with information about appropriate dosages and protocols. Well-versed in medication contraindications, interactions and side effects.
Seasoned Clinical Pharmacist adept at providing evidence-based recommendations to physicians. Proficient in reporting, documentation and compliance guidelines.
Focused on maintaining current knowledge of therapeutic options.
Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Clinical Pharmacy Manager
Amber Specialty Pharmacy
07.2018 - 06.2022
- Promoted a culture of open communication and teamwork within the pharmacy department, fostering a positive work environment for all staff members.
- Evaluated patient histories to assess medication compliance and spot issues.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Collaborated with multidisciplinary healthcare teams to provide comprehensive pharmaceutical care, improving patient satisfaction scores.
- Performed Sterile IV Compounding in certified sterile environment accredited and certified following USP 797 guidelines.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Championed a successful program during COVID-19 pandemic to ensure patients in Skilled Nursing Facilities and patients at home received monoclonal antibody infusion timely.
- Spearheaded and implemented new projects to expand scope of engagement.
- Developed strong relationships with physicians, nurses, and other healthcare professionals to facilitate seamless coordination of patient care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Organized and detail-oriented with a strong work ethic.
Pharmacy Department Manager
Centene Corporation
06.2011 - 12.2017
- Led the department to consistent high performance by setting clear expectations, providing regular feedback, and recognizing individual achievements.
- Successfully developed program to communicate Drug Utilization Review with individual medical practitioners.
- Decreased over-utilization of anxiolytics by 75% over a three-year period.
- Daily review of prior authorization requests for behavioral health medications with average turn-around time of 24 hours.
- Implemented the project strategies for transition from 100% behavioral health pharmacy services to incorporate medical health care services for at least 15,000 members.
- Improved inter-departmental communication to include medical management, quality assurance, customer service and provider mentors.
- Developed communication strategies with medical professionals.
- Lead a team of two pharmacists and three pharmacy technicians.
- Addressed patient complaints effectively, resolving issues promptly while maintaining professionalism at all times.
- Collaborated with healthcare professionals to provide optimal patient care and improve medication therapy outcomes.
Hospital Regional Director
Comprehensive Pharmacy Services
11.2006 - 02.2011
- Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
- Championed a robust performance management system to identify areas for improvement and support employee development.
- Promoted a safety-first culture within the region, implementing best practices that reduced workplace incidents significantly.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Represented company at various national and global events.
- Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained extensive knowledge in data entry, analysis and reporting.
Director of Pharmacy and Clinical Pharmacist
Tenet Healthcare Corporation
09.1991 - 11.2006
- Collaborated with hospital Chief Operations Officer to maintain daily operations.
- Evaluated clinical protocols and pathways involving pharmacotherapy options in collaboration with medical staff members to ensure alignment with best practices.
- Managed budgetary resources, controlling costs while maintaining optimal levels of pharmaceutical inventory.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Oversaw regulatory compliance initiatives, ensuring adherence to state and federal guidelines for safe pharmacy practices.
- Enhanced patient safety with thorough drug utilization reviews and medication therapy management initiatives.
- Developed policies and procedures for effective pharmacy management.
- Promoted employee engagement and professional development by providing regular feedback, recognition, and opportunities for growth within the pharmacy team.
- Enhanced formulary management strategies through periodic review and optimization of available medications offered within the organization''s drug formulary system.
- Promoted successful efforts in reducing hospital readmission rates related to medication-related factors by closely monitoring high-risk patients during their transitions of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Collaborated with interdisciplinary teams to optimize patient care plans, ensuring appropriate medication use and treatment adherence.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Self-motivated, with a strong sense of personal responsibility.
Education
Doctor of Pharmacy - Pharmacology
University of Southern California
Los Angeles, CA05.1989
Skills
- Employee Performance Evaluations
- Performance monitoring
- Results-focused leader specializing in driving operations growth, building solid teams, strong company image,
- Medication Dispensing
- Prescription Verification
- Disease state management
- Decision-Making
- Professional ethics
- Patient Counseling
- Process Implementation
- Patient Education
- Staff Management
Affiliations
- Arizona Pharmacy Association
Additional Information
Licensed in California, Arizona and Nebraska
Timeline
Clinical Pharmacy Manager
Amber Specialty Pharmacy
07.2018 - 06.2022
Pharmacy Department Manager
Centene Corporation
06.2011 - 12.2017
Hospital Regional Director
Comprehensive Pharmacy Services
11.2006 - 02.2011
Director of Pharmacy and Clinical Pharmacist
Tenet Healthcare Corporation
09.1991 - 11.2006
Doctor of Pharmacy - Pharmacology
University of Southern California
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