Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kathleen Ledesma

Gilbert

Summary

Dedicated professional with strong ownership, and initiative. Exceptional work ethic drives performance to meet corporate expectations. Proven ability to build productive relationships and manage goals in fast-paced, deadline-driven environments. History of success in team-oriented settings, fostering team development and collaboration.

Overview

26
26
years of professional experience

Work History

Manager of Data Programing

Epsilon
Irving
04.1999 - 12.2024
  • Evaluated staff performance and resolved issues
  • Delegated tasks to associates based on skill levels to enhance team performance.
  • Facilitated regular meetings with staff to review progress and pinpoint areas for enhancement.
  • Administered performance evaluations for team members.
  • Enhanced team morale and retention through recognition programs and career development opportunities.
  • Directed daily operations, ensuring efficiency and quality standards are met.

Kiwanis Club Volunteer

Kiwanis Club of Gilbert
Gilbert
02.2023 - 12.2023
  • Participated in bi-weekly meetings to review progress and outline future initiatives.
  • Offered support and assistance to community members.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.

Food Intake Volunteer

Mathews Crossing Food Bank
Chandler
02.2023 - 12.2023
  • Researched community resources available to assist clients in need of additional support services.
  • Coordinated food organization and packaging for distribution to families.
  • Managed multiple tasks simultaneously while adhering to strict deadlines.

Adult Volunteer

Home of the Sparrow
Third Lake
04.2019 - 09.2021
  • Categorized and assessed prices for donated apparel
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Welcomed guests and provided guidance in locating specific departments or personnel.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.

Education

Some College (No Degree) - Paralegal Studies

Harper College
Palatine, IL

Some College (No Degree) - Paralegal Studies And Programing

College of Lake County
Grayslake, IL

Skills

  • Data organization
  • Task prioritization
  • Client support services
  • Performance evaluation
  • Teamwork
  • Clear communication
  • Problem solving
  • Data analysis
  • Documentation and reporting
  • Workload management
  • Goal setting

Affiliations

  • I currently volunteer at Mathews Crossing food bank in Chandler.
  • I am a member of the Gilbert Kiwanis Club
  • I have volunteered at Home of the Sparrow in Grayslake Il. Proceeds of their shop go to helping homeless women and their children.
  • I enjoy outdoor festivals, dining out, and live plays and musicals.

Timeline

Kiwanis Club Volunteer

Kiwanis Club of Gilbert
02.2023 - 12.2023

Food Intake Volunteer

Mathews Crossing Food Bank
02.2023 - 12.2023

Adult Volunteer

Home of the Sparrow
04.2019 - 09.2021

Manager of Data Programing

Epsilon
04.1999 - 12.2024

Some College (No Degree) - Paralegal Studies

Harper College

Some College (No Degree) - Paralegal Studies And Programing

College of Lake County

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Kathleen Ledesma