Kathleen Page

• Led operational strategy to enhance property management efficiency across multiple residential communities.
• Developed and implemented training programs for staff to improve service quality and resident satisfaction.
• Streamlined communication between departments, resulting in quicker response times to resident inquiries and issues.
• Oversaw budget management processes, ensuring optimal resource allocation for operational needs and projects.
• Spearheaded lease up efforts for eleven of Mark-Taylor premier single - family rental communities including eith Christopher Todd communities and three Terralane communities.
• Conduct regular submaret meeting with Managers of Operations to align on operationsal goals, address challenges and ensure best practices were implemented consistently across all communities
• Coached, mentored and onboared new Manager of Operations, fostering leadership growth and operational consistency.
• Reqcruited, trained and led high performing on-site teams to uphold company standards and drive resident satisfaction
• Oversaw budgeting, revenue forecasting, occupancy targets and starategice planning to achieve timely stabilization and sustained profitability.
• Met or exceeded financial and operational performcnces benchmarks, sonsitently operating communitye at peak efficiency
• Collaborated closely with construction and service teams to uphold Mark-Taylor's quality and compliance standards across all assets.
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Shade At Desert Ridge 2013-2015

San Norterra 2015-2017

San Lagos 2017

*Oversaw daily operations, budgeting, and resident relations, ensuring alignment with company goals and customer Service Standards

*Directed leasing, maintenance and administrative funtions to drive occupancy, retention and NOI growth

*Developed and mentored on-site teams to meet company expectations and deliver high quality living experiences.

*Played a key role in optimizing comunity performacnce during transitions and growth periods.

• Streamlined operational processes to enhance overall efficiency across departments.
• Led cross-functional teams in implementing strategic initiatives to optimize resource allocation.
• Developed and executed training programs for staff, improving team performance and service delivery.
• Analyzed performance metrics to identify areas for operational improvement and cost reduction.
• Collaborated with executive leadership to align operational strategies with organizational goals.
• Oversaw vendor management and negotiations, ensuring optimal service levels and contract compliance.
• Fostered a culture of continuous improvement through regular feedback sessions and process evaluations.
• Facilitated staff training programs to ensure employees were knowledgeable about the latest industry trends, best practices, and tools required for their roles.
• Ensured compliance with industry regulations and company policies through rigorous audits and evaluations.
• Delivered successful projects on time and within budget, utilizing strong project management skills.
• Improved overall productivity by identifying areas for improvement and implementing necessary changes.

• Streamlined operational workflows to enhance efficiency and reduce delays in project completion.
• Led cross-functional teams to implement process improvements, driving performance enhancements across departments.
• Mentored junior staff on best practices for operational management and team collaboration techniques.
• San Valiente, San Cabrilla, San Cervantes, San Palmilla, San Pedregal, Pietra, Park West, San Lagos, San Prado, Dakota,