Kathy Arechavala
Coolidge
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
2019
2019
years of professional experience
Work History
Receptionist
The Country Club at DC Ranch
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing.
- Confirmed appointments, communicated with clients, and updated client records.
Locker Room Attendant, Receptionist
THE COUNTRY CLUB AT DC RANCH
10.2010 - 05.2018
- Customer service professional with 8+ years of Hospitality Services
- Handling various tasks at a time
- Bilingual: English-Spanish- Conversational; Able to provide clear customer service in both languages
- Remain cool during heated exchanges with irritated customers and reach a peaceful resolution
- Persuade customers to listen to sales pitches and consider making upsell purchases
Education
HIGH SCHOOL -
HUNTINGTON PARK HIGH SCHOOL
Huntington Park, California06.1999
Skills
- Customer Service
- Communication
- Product Knowledge
- Problem Solving
- Attention to Detail
- Time Management
- Customer/Client relations
- Scheduling
- Appointment scheduling
- Meeting preparation
Awards
Successfully Completed The Professional Makeup Artist Course, The Blush Contour Makeup Studio, 09/27/18
Timeline
Locker Room Attendant, Receptionist
THE COUNTRY CLUB AT DC RANCH
10.2010 - 05.2018
Receptionist
The Country Club at DC Ranch
HIGH SCHOOL -
HUNTINGTON PARK HIGH SCHOOL
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