Kathy Peterson
Surprise
Summary
Dynamic marketing representative with proven success at Anytime Auto Glass And Tint, excelling in lead generation and customer relationship management. Expert in tailoring solutions to meet client needs, resulting in increased sales revenue and enhanced client satisfaction. Skilled in cold calling and risk assessment, driving new business opportunities and fostering long-term relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Marketing Representative
Anytime Auto Glass And Tint
Phoenix
05.2025 - Current
- Advised customers on product features and benefits to enhance understanding.
- Generated new business opportunities through targeted cold calling campaigns.
- Provided personalized service, fostering strong customer relationships.
- Performed regular client follow-ups to ensure satisfaction with purchases.
- Resolved customer complaints promptly and efficiently, maintaining high service standards.
- Collaborated with team members to formulate effective sales strategies.
- Acquired new customers by identifying unique needs and delivering tailored products.
- Developed and maintained relationships with clients to drive sales revenue.
Insurance Agent
State Farm
Phoenix
05.2017 - 05.2025
- Ensured compliance with laws, regulations, and company policies while selling insurance products.
- Advised customers on strategies to minimize asset-related risks.
- Educated clients on importance of maintaining adequate insurance coverage.
- Maintained accurate records of all transactions using computer software systems.
- Explained complex insurance terms in simple language for client understanding.
- Responded promptly to client inquiries regarding coverage plans.
- Assessed customer risk levels and recommended suitable coverage options.
- Scheduled meetings with prospective clients to discuss available products.
Education
High School Diploma -
South Mountain High School
Phoenix, AZ04-1987
Skills
- Customer relationship management
- Lead generation
- Sales strategy
- Cold calling
- Product knowledge
- Market research
- Client follow-up
- Risk assessment
- Customer service
- Insurance underwriting
- Problem solving
- Auto insurance
- Property insurance
- Claims reporting systems
- Client retention
- Health insurance
- New client acquisition
- Sales quotes and upselling
- Client assessment
- Life insurance
- Licensed insurance agent
- Property and casualty insurance
- Insurance policy sales
- Data entry
- Coverage verification
Languages
Spanish
Professional
Certification
- Property & Casualty License
- Life & health License
References
References available upon request.
Timeline
Marketing Representative
Anytime Auto Glass And Tint
05.2025 - Current
Insurance Agent
State Farm
05.2017 - 05.2025
High School Diploma -
South Mountain High School
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