Katie Gray
Avondale
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Republic Services
Phoenix
05.2024 - Current
- Managed daily office operations and ensured smooth workflow.
- Coordinated schedules and appointments for Vice Presidents in Sales.
- Assisted in preparing for meetings and events.
- Communicated with clients and vendors to address inquiries.
- Supported team members with administrative tasks as needed.
- Processed incoming and outgoing mail efficiently.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Events Team Member
Volanti
Scottsdale
03.2019 - 12.2024
- Provided customer service support during events, ensuring guests had a positive experience.
- Organized and managed the setup of event venues, including decorations and equipment.
Server
Volanti
Scottsdale
03.2019 - 12.2024
- Knowledgeable in food menu, drinks, and POS system.
- Managed customer inquiries and resolved issues effectively.
- Provided exceptional service to high volume of daily customers.
- Assisted in training new servers.
Office Specialist
Republic Services
Phoenix
11.2022 - 11.2023
- Managed daily office operations to ensure smooth workflow.
- Organized office supplies and maintained inventory levels.
- Collaborated with team members to enhance operational efficiency.
- Answered and directed incoming calls to appropriate personnel.
- Provided administrative support to multiple departments within the organization.
Server
Charleston's Restaurant
Scottsdale
11.2015 - 03.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed food and beverage orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely and correct orders.
Education
Horizon High School
Scottsdale, AZSome College (No Degree) - General Studies
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZSkills
- Calendar coordination
- Meeting and event preparation
- Team collaboration
- Office administration
- Purchase orders organization
Certification
- Notary - 2025
Food Handlers Card - 2015
Accomplishments
- Employee of the Quarter - 2019 Charleston’s Restaurant
Timeline
Administrative Assistant
Republic Services
05.2024 - Current
Office Specialist
Republic Services
11.2022 - 11.2023
Events Team Member
Volanti
03.2019 - 12.2024
Server
Volanti
03.2019 - 12.2024
Server
Charleston's Restaurant
11.2015 - 03.2021
Horizon High School
Some College (No Degree) - General Studies
Maricopa Community Colleges, Paradise Valley Community College