Katie Partin
Mesa
Summary
Bartender with seven years of experience in the hospitality industry, I am passionate about delivering exceptional service and fostering strong client relationships to drive repeat business and elevate event success. I am experienced in utilizing POS systems and cash handling. I have knowledge of wines, liquors, craft beers and above standard drink recipe knowledge. Whenever I have the opportunity I enjoy using my existing knowledge to create and learn new recipes and techniques. I also have experience in retail, warehouse and manufacturing operations.
Overview
14
14
years of professional experience
Work History
Bartending and Banquet Professionals
Self Employed Contractor
Phoenix
01.2021 - Current
- Collaboration with event coordinators for efficient service.
- Develop strong client relationships for repeat business
- Execute tailored solutions for varied event formats, adapting service approaches to meet specific venue constraints and needs.
- Ensured compliance with all safety protocols when serving alcohol.
Bartender/Barista
Delta Marriott
Mesa
10.2024 - 05.2025
- Performed opening and closing duties including restocking supplies.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Adhered to state regulations regarding serving alcohol responsibly.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Attended regular training sessions to stay updated on new products or trends.
- Developed good working relationships with fellow employees through effective communication.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided excellent customer service.
Bartender
Escape Lounge Phx Sky Harbor T4
Phoenix
08.2022 - 09.2024
- Serving alcoholic, various coffee beverages and other soft drinks to diverse guests in an upscale airport lounge enhancing guest satisfaction.
- Paying particular attention to flight plans and patterns to be prepared to deliver superior service during peak business times.
- Making a variety of drinks, maintaining inventory, preparing fresh garnishes daily and maintaining a clean environment.
Machine Operator/Assembler
KBR Inc
Chandler
05.2020 - 06.2022
- I operated machinery for N95 mask production, ensuring consistent output and quality.
- I surpassed production targets by troubleshooting and manual adjustments.
- I verified production logs and inspected products for quality assurance.
- I contributed to continuous production until company layoff.
- Implementing preventive maintenance protocols to reduce machinery downtime.
Bartender/Server
AJs Bar and Grill
Apache Junction
10.2017 - 03.2020
- Serving food and drinks, in a western themed bar.
- Constant commitment to provide prompt and excellent service.
- I communicated with team members regarding special requests to kitchen, servers and bartenders.
- I advanced from server to bartender through demonstrated excellence in customer service, multitasking capabilities, and consistent cash handling accuracy.
- I was promoted to bartender, which involved maintaining inventory, cash handling and using POS system effectively and preparing quality drinks for patrons and servers.
- Collaborated with my team, maintaining honesty in tip sharing.
- Creating lasting guest relationships through attentive service, and ensuring a safe, welcoming environment.
- Unfortunately this business did not recover from losses due to worldwide circumstances at the time.
Bartender
VFW
Mesa
09.2015 - 10.2017
- This position was my first experience in bartending.
- As a new bartender in this supplementary position I learned bar procedures and techniques, as well as drink preparation, and the importance of liquor laws.
- This is a members only environment, meaning that providing a friendly atmosphere was crucial.
- The environment provided the opportunity to build and maintain relationships with members.
- At times making arrangements to provide transportation for intoxicated members.
- Other duties included maintaining a clean bar and table areas, preparing garnishes, snack food items and setting up and being present for various club events.
- I was responsible for closing duties including counting the cash drawer, printing daily reports via the POS system, and safe deposits.
Clean Room Production Team Member
Dexcom
Mesa
08.2014 - 09.2017
- Maintaining strict clean room protocols while operating specialized pharmaceutical equipment, ensuring product quality and compliance with FDA standards.
- Assembly, packaging and shipping of healthcare devices strict adherence to SOPs.
- Handling materials safely, protecting employee safety and product integrity.
- I monitored production processes and documented quality metrics.
Server
Coco's Bakery Restaurant
Mesa
11.2011 - 05.2014
- I efficiently served meals and beverages at a neighborhood restaurant.
- I managed multiple tables simultaneously, ensuring timely service and accurate order delivery.
- I collaborated with kitchen staff effectively to ensure quick and accurate meal delivery, resolved customer complaints promptly, boosting repeat business.
- Using POS systems to process transactions effectively.
- Training new servers in menu knowledge and guest satisfaction.
- Optimizing table turnover techniques, promoting specialty items and seasonal promotions, contributing to increased average check values.
- Being efficient in maintaining cleanliness and completing side work.
Education
High School Diploma -
Mountain View High School
Mesa, Arizona, United States09.1997
Skills
- Adaptability
- Communication Skills
- Ability to Work in a Team
- Ability to Work Under Pressure
- Bartending
- POS Systems
- Time Management
- Team Player
- Quality Control
- Food Service
- Inventory Management
- Mobile Service
- Workflow Optimization
- Catering
- Safety Standards
- Up-Selling
- Customer Service
- Beverage knowledge
- Upselling strategies
- Quality assurance
- Problem solving
- Time management
- Drink presentation
- Alcohol safety awareness
- Drink recipe memorization
- Analytical thinking
- Professional demeanor
Timeline
Bartender/Barista
Delta Marriott
10.2024 - 05.2025
Bartender
Escape Lounge Phx Sky Harbor T4
08.2022 - 09.2024
Bartending and Banquet Professionals
Self Employed Contractor
01.2021 - Current
Machine Operator/Assembler
KBR Inc
05.2020 - 06.2022
Bartender/Server
AJs Bar and Grill
10.2017 - 03.2020
Bartender
VFW
09.2015 - 10.2017
Clean Room Production Team Member
Dexcom
08.2014 - 09.2017
Server
Coco's Bakery Restaurant
11.2011 - 05.2014
High School Diploma -
Mountain View High School
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