Summary
Overview
Work History
Education
Skills
Timeline
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Katie Pitts

Gilbert

Summary

Customer-oriented bartender committed to providing guests with genuine hospitality and delivering exceptional service. Talented and skilled multitasker comfortable juggling competing priorities. Works well with team members or independently to meet with all customer needs in fast-paced environments. Good money handling, problem-solving, and time management abilities.

Overview

12
12
years of professional experience
2017
2017
years of post-secondary education

Work History

Bartender

Grimaldi's Pizzeria
Gilbert
10.2019 - 07.2025
  • Managed inventory levels and restocked supplies as needed throughout shifts.
  • Trained new bartenders on standard operating procedures and customer service skills.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Remained calm and poised during busy periods, promoting great customer service to guests.

Server

Olive Garden
Lakewood
04.2018 - 10.2019
  • Provided exceptional customer service in fast-paced restaurant environment.
  • Assisted in training new servers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Teaching Assistant

Circle Of Friends Preschool
Chandler
06.2016 - 04.2018
  • Supported lead teacher in daily lesson planning and classroom activities.
  • Assisted children with social skills development and conflict resolution techniques.
  • Assisted teachers in creating lesson plans and providing instructional materials.

Bartender, Server, Driver, Cashier, Dishwasher

New York Pizza Department
Gilbert
01.2014 - 04.2018
  • Provided exceptional customer service in a fast-paced environment.
  • Handled cash transactions and operated the point-of-sale system.
  • Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.

Education

Gilbert Christian High School
Gilbert, Arizona

Skills

  • Inventory management
  • Customer service
  • Communication skills
  • Time management
  • Patience and tolerance
  • Sales expertise
  • Handling difficult customers
  • Attention to detail

Timeline

Bartender

Grimaldi's Pizzeria
10.2019 - 07.2025

Server

Olive Garden
04.2018 - 10.2019

Teaching Assistant

Circle Of Friends Preschool
06.2016 - 04.2018

Bartender, Server, Driver, Cashier, Dishwasher

New York Pizza Department
01.2014 - 04.2018

Gilbert Christian High School

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Katie Pitts