Katie Seidel

Lander Industries is a manufacturing company that specializes in designing and producing a wide range of hoof boots for horses

Operating deburring equipment, manually smoothing and polishing parts, performing quality inspections, and maintaining a clean and safe work area.

• Led cashier team in providing exceptional customer service during busy shifts.
• Managed cash register operations, ensuring accurate transactions and cash handling.
• Collaborated with store management to maintain inventory control and restocking.
• Performed daily opening and closing procedures for the store/register.
• Assisted cashiers with resolving customer complaints and inquiries.

• Assisted customers in locating merchandise throughout the store.
• Organized and restocked shelves to maintain product availability.
• Handled cash transactions and operated point-of-sale systems efficiently.
• Maintained store organization and cleanliness throughout shifts.

• Maintained accurate records of work orders and completed maintenance tasks.
• Facilitated communication between departments regarding maintenance requests and updates.
• Created and maintained maintenance logs to track repairs and preventive maintenance schedules.
• Performed administrative tasks such as filing, data entry and answering phones.
• Prepared detailed reports outlining completed projects or services rendered.
• Ordered parts and supplies for maintenance jobs.
• Updated records related to daily service requests, preventative maintenance activities, and repairs performed.
• Reviewed files to check for complete and accurate information.

• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Identified needs of customers promptly and efficiently.
• Utilized various software and tools to streamline processes and optimize performance.
• Updated and maintained databases with current information.
• Supported customer inquiries regarding utility services and billing issues.
• Completed and submitted grant applications to secure utility funding.
• Reviewed and evaluated programs for compliance with state, local and federal regulations.
• Prepared and maintained personnel reports and records for officials and agencies.

• Assisted customers in selecting products based on preferences and needs.
• Managed online orders using Walmart's shopping platform and inventory system.
• Communicated with customers to resolve issues or answer questions efficiently.

• Processed customer transactions accurately and efficiently at busy automotive dealership.
• Managed cash drawer, ensuring proper handling of cash and credit payments.
• Trained new cashiers on operational procedures and customer service standards.
• Performed opening and closing duties such as counting money in the cash drawer and completing bank deposits.
• Managed incoming calls and inquiries to ensure timely responses.

• Processed customer transactions efficiently at checkout.
• Assisted customers with product inquiries and store navigation.
• Maintained organized and stocked merchandise displays.