Dedicated insurance professional with strong customer service skills and a proven ability to build client relationships. Skilled in problem-solving and communication, focused on delivering tailored insurance solutions to meet diverse client needs.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Insurance Sales Producer
Farmers Insurance Company
Tucson
05.2025 - Current
Developed strong client relationships by actively listening to needs and providing tailored insurance solutions.
Responded to inquiries and explained product features and service advantages to potential customers.
Delivered exceptional customer service by addressing client inquiries promptly.
Insurance Service Representative
Afni Call Center
Tucson
08.2020 - 03.2025
Provided exceptional customer service to clients regarding insurance inquiries.
Researched and resolved customer complaints in a timely manner.
Utilized CRM software to track customer information effectively.
Waitress
Panda House Continental
Green Valley
04.2019 - 06.2020
Checked back with customers throughout meal service to ensure satisfaction.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Collaborated with team members to ensure efficient service and enhance customer satisfaction.
Crew Member
Little Caesars Pizza
Tucson
10.2018 - 04.2019
Delivered customer service that contributed to a welcoming atmosphere for guests.
Executed cashier duties including taking orders, processing payments, and giving change.
Coordinated with team members to enhance service delivery and streamline operations.