Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
Generic
Open To Work

Katlyn Purnell

Tucson

Summary

Dedicated insurance professional with strong customer service skills and a proven ability to build client relationships. Skilled in problem-solving and communication, focused on delivering tailored insurance solutions to meet diverse client needs.

Overview

7
7
years of professional experience
2
2
Certifications

Work History

Insurance Sales Producer

Farmers Insurance Company
Tucson
05.2025 - Current
  • Developed strong client relationships by actively listening to needs and providing tailored insurance solutions.
  • Responded to inquiries and explained product features and service advantages to potential customers.
  • Delivered exceptional customer service by addressing client inquiries promptly.

Insurance Service Representative

Afni Call Center
Tucson
08.2020 - 03.2025
  • Provided exceptional customer service to clients regarding insurance inquiries.
  • Researched and resolved customer complaints in a timely manner.
  • Utilized CRM software to track customer information effectively.

Waitress

Panda House Continental
Green Valley
04.2019 - 06.2020
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Collaborated with team members to ensure efficient service and enhance customer satisfaction.

Crew Member

Little Caesars Pizza
Tucson
10.2018 - 04.2019
  • Delivered customer service that contributed to a welcoming atmosphere for guests.
  • Executed cashier duties including taking orders, processing payments, and giving change.
  • Coordinated with team members to enhance service delivery and streamline operations.

Education

High School Diploma -

Amphitheater High School
Tucson, AZ
05.2019

Skills

  • Sales strategy
  • Product knowledge
  • CRM software utilization
  • Client relationship management
  • Customer service
  • Policy analysis

Certification

Property and Casualty License

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid

Salary Range

$45000/yr - $200000/yr

Timeline

Insurance Sales Producer

Farmers Insurance Company
05.2025 - Current

Insurance Service Representative

Afni Call Center
08.2020 - 03.2025

Waitress

Panda House Continental
04.2019 - 06.2020

Crew Member

Little Caesars Pizza
10.2018 - 04.2019

High School Diploma -

Amphitheater High School
Katlyn Purnell