Katrina Brockman
Gilbert
Summary
Dedicated Vendor Merchandiser with proven expertise at Boars Head Purveyor in product merchandising and relationship management. Recognized for attention to detail and a reliable approach, fostering strong vendor relationships and ensuring customer satisfaction. While also maintaining inventory accuracy and operational efficiency ensuring a seamless shopping experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Vendor Merchandiser
Boars Head Purveyor
10.2012 - 02.2025
- Conducted regular store visits to assess inventory levels, order product, rotate product, and check dates. Stock shelves with back stock and organize shelves and displays.
- Set up displays and signage to attract customers and boost sales.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues
- Updated pricing and signage to complete product displays and educate customers.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Cashier/Customer Service Representative
Walmart
03.2010 - 05.2013
- Greeted customers and helped determine their needs for the best shopping experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided backup support for other departments when needed, showcasing versatility being a team player.
Education
GED -
Arizona GED Program
01-2010
Skills
- Product merchandising
- Relationship management
- Engaging customer and assessing any needs
- Reliable and flexible
- Order processing
- Attention to detail
- Teamwork and collaboration
- Issue resolution
Certification
Food handlers card
Timeline
Vendor Merchandiser
Boars Head Purveyor
10.2012 - 02.2025
Cashier/Customer Service Representative
Walmart
03.2010 - 05.2013
GED -
Arizona GED Program
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