Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Katrina Marshall

Phoenix

Summary

Dedicated professional with strong customer service skills and experience in POS systems. Proven ability to engage effectively with customers and lead teams. Love for kids and helping others. Currently pursuing a degree in Medical Assisting, with plans for further education in the healthcare field. Committed to continuous learning and personal development.

Overview

3
3
years of professional experience

Work History

Marketing Intern

Datashield
Phoenix
05.2022 - 08.2025
  • Created and executed social media strategies to increase customer engagement.
  • Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
  • Monitored online conversations related to brand and product mentions.
  • Facilitated communication between the marketing department and other internal teams.
  • Compiled detailed meeting notes to enhance managerial decision-making.

Assistant Manager

Bricks And Minifigs North Phoenix
Phoenix
09.2023 - 05.2025
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Assigned work and monitored performance of project personnel.
  • Recruited and trained new employees to meet job requirements.
  • Communicated regularly with customers to gain insights into their needs.

Education

Medical Assistant - Medical Assisting

UEI College
Phoenix
10-2025

GED -

Arizona State GED
05-2022

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Problem solving
  • Employee training
  • Attention to detail
  • Social media expertise
  • Client engagement

Accomplishments

  • Continuous Honor Roll and Presidents List at my current college
  • UEI School Ambassador

References

References available upon request.

Timeline

Assistant Manager

Bricks And Minifigs North Phoenix
09.2023 - 05.2025

Marketing Intern

Datashield
05.2022 - 08.2025

Medical Assistant - Medical Assisting

UEI College

GED -

Arizona State GED

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Katrina Marshall