Katrina Newschwander
Peoria,AZ
Summary
Approachable Peer Mentor with both education and lived experience providing guidance, support and mentorship. Collaborative and adept at facilitating workshops and training sessions. Strong communication skills and committed to fostering a culture of healing and hope.
Overview
10
10
years of professional experience
Work History
Homemaker
Newschwander Family
03.2018 - Current
- Maintained a clean, safe, and organized home environment for family members.
- Conducted deep cleaning tasks such as dusting furniture, vacuuming carpets, and mopping floors for an immaculate living space.
- Handled grocery shopping duties while adhering to dietary restrictions and preferences of family members.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Utilized time management skills to effectively prioritize multiple responsibilities throughout each day.
Peer Support Specialist
Valley Cities Behavioral Healthcare
01.2022 - 03.2022
- Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
- Utilized motivational interviewing techniques to encourage clients to engage in healthy behaviors.
- Enhanced the overall effectiveness of grief facilitation by consistently seeking feedback from participants and incorporating suggestions into future sessions.
- Developed educational materials on grief management, enhancing participants'' understanding of the mourning process.
Dental Office Assistant
Bright Now Dental
01.2015 - 01.2017
- Contributed to a welcoming atmosphere for patients by maintaining a clean and organized reception area.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Maintained strict adherence to all safety protocols and regulations, ensuring a safe environment for both patients and staff members at all times.
- Provided exceptional customer service to patients through prompt response to inquiries via phone or email, addressing concerns with professionalism and empathy.
Education
Certificate of Training - Peer Mentor
Tragedy Assistance Program For Survivors
Scottsdale, AZ07.2024
Certificate - Peer Counselor
Washington State Healthcare Authority
Auburn, WA02.2022
Certificate - Dental Office Management
Clover Park Technical College
Lakewood, WA04.2007
GED -
Clover Park Technical College, United States
Lakewood, WA02.2006
Skills
- Strong communication skills
- Active participation in groups
- Resourceful
- Effective time management skills
- Activity planning
- Active listening
- Positive atmosphere promotion
- Teamwork and Collaboration
- Adaptability and Flexibility
Timeline
Peer Support Specialist
Valley Cities Behavioral Healthcare
01.2022 - 03.2022
Homemaker
Newschwander Family
03.2018 - Current
Dental Office Assistant
Bright Now Dental
01.2015 - 01.2017
Certificate of Training - Peer Mentor
Tragedy Assistance Program For Survivors
Certificate - Peer Counselor
Washington State Healthcare Authority
Certificate - Dental Office Management
Clover Park Technical College
GED -
Clover Park Technical College, United States
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