Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Katryn Hanson

Katryn Hanson

Gilbert

Summary

Professional focused on delivering exceptional support for customer needs. Manages concerns and resolves conflicts to maximize customer satisfaction. Has a strong background in customer relations and communication.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Operations Intern

Hey, Hannah podcast
06.2024 - 12.2024
  • Coordinated social media announcements as an Operations Intern at the Hey, Hannah podcast and designed Hey, Hannah Pinterest profile and has 5,000 views to date as an online media manager. Arranged for guest appearances on the podcast and potential sponsorship partners.

Community Assistant

Regus
01.2023 - 08.2023
  • Assisted the Center Manager with administrative duties such as filing client paperwork, updating internal documents and systems, submitting IT tickets on behalf of team members and clients, answering and placing phone calls on behalf of company, as well as checking guests and clients. Communicated with clients and desired office amenities including staging private offices for tours. Maintained cleanliness of the business lounge, reception area, and meeting rooms. Delivered daily correspondence to clients in a discretionary and timely manner.

Member Services Representative

National Academy of Sports Medicine
01.2022 - 09.2022
  • Managed enrolled members with various certifications such as certifying as a Certified Personal Trainer, certifying as a Certified Nutrition Coach, and becoming a Certified Wellness Coach. Advised members of necessary program implementations and operated databases and collected member information, payments, and internal services via inbound calling system. Crafted and curtailed emails sent for individual member needs on behalf of the company. Updated member enrollments and exam records within internal applications.

Hostess

Brio Italian Grille
08.2020 - 11.2021
  • Coordinated dining room flow as a hostess and personal assistant to the former Regional Vice President. Designated duties as assigned to team members and assisted with party reservations, carryout orders, and event management.

Education

Bachelors of Communications - Communications

Arizona State University
Tempe, AZ
05.2025

Skills

  • Systems Thinking
  • Google Suite
  • CRM
  • Social Media Management
  • Canva
  • Customer Service
  • Teamwork

Timeline

Operations Intern

Hey, Hannah podcast
06.2024 - 12.2024

Community Assistant

Regus
01.2023 - 08.2023

Member Services Representative

National Academy of Sports Medicine
01.2022 - 09.2022

Hostess

Brio Italian Grille
08.2020 - 11.2021

Bachelors of Communications - Communications

Arizona State University

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Katryn Hanson