Katy Ganley
Chandler
Summary
Certified Pharmacy Technician with extensive experience in pharmacy operations, data entry, and patient communication. Skilled at collaborating with nurses, physicians and patients to ensure prescription accuracy, timely processing, and compliance with laws and regulations. Strong background in customer service, teamwork, and problem solving, consistently delivering precision and organization in fast paced environments.
Pharmacy professional with extensive experience in data management and pharmaceutical processes. Known for high standards and reliability, ensuring accurate and timely data entry. Strong collaborator who adapts to changing needs and consistently achieves results. Expertise in inventory management and use of pharmacy software.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Data Entry Pharmacy Technician
Procare Pharmacy
07.2024 - Current
- Processed prescription orders accurately, ensuring timely fulfillment and adherence to pharmacy regulations
- Serve as the primary contact for nurses & physicians, managing prescription clarifications, medication changes, and refill requests
- Collaborate with pharmacists to resolve discrepancies and ensure timely medication delivery to long-term care facilities
- Maintain attention to detail while working efficiently under tight deadlines to support patient safety
- Played an essential role in achieving daily operational goals within the pharmacy team through consistent execution of assigned tasks
- Contributed to a positive work environment through effective communication with colleagues, providing assistance when needed
Pharmacy Technician
Walmart Pharmacy
09.2017 - 06.2024
- Accurately & efficiently filled prescriptions in a high-volume retail environment
- Managed insurance claims, prior authorizations, and resolved billing / prescription issues
- Maintained accurate records of prescriptions and medication refills, ensuring data integrity for audits and inspections
- Trained and mentored new pharmacy technicians on operational procedures and customer service best practices
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures
Cashier / Self-Checkout Attendant
Walmart
03.2016 - 09.2017
- Delivered friendly and efficient customer service in a fast paced environment
- Operated cash registers and assisted customers at self-checkout stations
- Monitored for accuracy and potential theft
- Restocked returned merchandise in an organized and efficient manner
- Trained new cashiers on register operations and customer service protocols
- Maintained cleanliness and organization of checkout areas to promote a welcoming environment
Education
Associate of Science - Pastry Arts
The Restaurant School At Walnut Hill College
Philadelphia, PAHigh School Diploma -
Garden Spot High School
New Holland, PASkills
- Accurate data entry
- Teamwork and collaboration
- Problem-solving skills
- Workflow optimization
- Customer issue resolution
- Strong attention to detail
- Critical thinking
- Organizational skills
- Verbal and written communication
- Detail-oriented
- Adaptability and flexibility
- Effective time management
Certification
- PTCB certification
- AZ state licensure
Timeline
Data Entry Pharmacy Technician
Procare Pharmacy
07.2024 - Current
Pharmacy Technician
Walmart Pharmacy
09.2017 - 06.2024
Cashier / Self-Checkout Attendant
Walmart
03.2016 - 09.2017
Associate of Science - Pastry Arts
The Restaurant School At Walnut Hill College
High School Diploma -
Garden Spot High School