Kaya Thompson
Tempe,AZ
Overview
5
5
years of professional experience
Work History
Advanced Plasma Center Technician
Biolife Plasma Services
06.2024 - Current
- Promoted a positive workplace culture by fostering strong relationships with peers, supervisors, and donors alike through open dialogue and mutual respect.
- Streamlined data entry processes by accurately documenting essential information in both digital databases and written records.
- Contributed to overall center performance by consistently meeting productivity targets regarding donor volume and plasma yield rates.
- Enhanced safety protocols by conducting thorough equipment inspections and maintenance.
- Utilized SOPs and Veeva Vault to ensure Federal compliance on all levels of job training and patient confidentiality.
- Trained newly hired technicians on the proper job function, safety and how to comply with SOP quality.
- Conducted regular equipment calibrations and adjustments to maintain peak performance of all collection systems.
- Processed samples for the outsourced Lab by aiding in the collection of plasma samples, protein samples, and unit collection.
- Ensured proper storage conditions for collected plasma products according to industry standards while maintaining strict adherence to established protocols.
- Multitasked the position of receptionist by setting up new donors with accounts, answering other donor questions, and scheduling appointments as well as performing the vital intakes of donors after their account has been created.
- Displayed knowledge of how a plasma production center operates by providing donors with explanations on the process and answering any questions they may have.
Subject Area Tutor
Arizona State University Academic Support Network
07.2022 - 10.2023
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Learned how to effectively use the ZOOM platform to provide remote online tutoring to ASU students in other states
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Facilitated group tutoring sessions for enhanced collaborative learning and problem-solving skills.
- Facilitated a Hybrid working environment where I would tutor a multitude subjects in-person and on ZOOM simultaneously which boosted the amount of students helped in one session and my communication and multi-tasking skills
Intern Dentist
Logan Smith Dentistry
06.2022 - 07.2022
- Observed senior dentists performing complex dental procedures, such as extractions, root canals, and restorations, contributing to successful outcomes for patients.
- Expanded clinical knowledge by participating in continuing education courses and staying current on industry advancements.
- Increased patient satisfaction through exceptional chairside manner, building trust and rapport with patients of all ages.
- Contributed to a positive clinic environment by maintaining professional relationships with colleagues and staff members.
- Learned the knowledge of how to clean down and rebuild dental rooms after a patient has left the room.
- Observed how to create crowns using new technology, as well as dentures and night guards.
Shift Leader
Leatherby's Family Creamery
01.2020 - 06.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS Toast software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
Education
Bachelor of Science - Pre-Medical Studies
Arizona State University
Downtown Phoenix05-2024
High School Diploma -
Rio Americano High School
Sacramento, CA06-2020
Skills
- Lab safety protocols
- Patient confidentiality
- Adaptable mindset
- Data entry proficiency
- Sample collection
- Medical screening
- Plasma processing
- Patient care
- Customer service
- Teamwork and collaboration
- HIPAA regulations
- Time management
- Multitasking
Timeline
Advanced Plasma Center Technician
Biolife Plasma Services
06.2024 - Current
Subject Area Tutor
Arizona State University Academic Support Network
07.2022 - 10.2023
Intern Dentist
Logan Smith Dentistry
06.2022 - 07.2022
Shift Leader
Leatherby's Family Creamery
01.2020 - 06.2021
Bachelor of Science - Pre-Medical Studies
Arizona State University
High School Diploma -
Rio Americano High School
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