Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Cordova

Tempe,AZ

Summary

Experienced in coordinating administrative tasks and maintaining organized office environments. Strong organizational skills used to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs. Keen attention to detail and strong decision-making skills for managing multiple concurrent tasks.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Green Acres Mortuary & Cemetery
09.2019 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Managed filing system, entered data and completed other clerical tasks.

Receptionist / Funeral Attendant

Harry J. Wills Funeral Home
04.2018 - 09.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Assisted in event planning and execution, ensuring seamless operation of daily office functions.

Waitress /Restaurant Hostess

Bob Evans Farms Inc
09.2015 - 09.2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Education

Associate of Applied Science - Medical Assisting

Baker College
Allen Park, MI
06.2017

High School Diploma -

Wayne Memorial High School
Wayne, MI
06.2014

Skills

  • Microsoft Office
  • Multi-line phone system
  • Record keeping
  • Customer service
  • Time management
  • Critical thinking
  • Verbal communication
  • Records management
  • Prioritization

Timeline

Administrative Assistant

Green Acres Mortuary & Cemetery
09.2019 - Current

Receptionist / Funeral Attendant

Harry J. Wills Funeral Home
04.2018 - 09.2019

Waitress /Restaurant Hostess

Bob Evans Farms Inc
09.2015 - 09.2018

Associate of Applied Science - Medical Assisting

Baker College

High School Diploma -

Wayne Memorial High School
Kayla Cordova