Kayla Cordova
Tempe,AZ
Summary
Experienced in coordinating administrative tasks and maintaining organized office environments. Strong organizational skills used to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs. Keen attention to detail and strong decision-making skills for managing multiple concurrent tasks.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Green Acres Mortuary & Cemetery
09.2019 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed filing system, entered data and completed other clerical tasks.
Receptionist / Funeral Attendant
Harry J. Wills Funeral Home
04.2018 - 09.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Assisted in event planning and execution, ensuring seamless operation of daily office functions.
Waitress /Restaurant Hostess
Bob Evans Farms Inc
09.2015 - 09.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
Associate of Applied Science - Medical Assisting
Baker College
Allen Park, MI06.2017
High School Diploma -
Wayne Memorial High School
Wayne, MI06.2014
Skills
- Microsoft Office
- Multi-line phone system
- Record keeping
- Customer service
- Time management
- Critical thinking
- Verbal communication
- Records management
- Prioritization
Timeline
Administrative Assistant
Green Acres Mortuary & Cemetery
09.2019 - Current
Receptionist / Funeral Attendant
Harry J. Wills Funeral Home
04.2018 - 09.2019
Waitress /Restaurant Hostess
Bob Evans Farms Inc
09.2015 - 09.2018
Associate of Applied Science - Medical Assisting
Baker College
High School Diploma -
Wayne Memorial High School
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