Kayla Fuller
Phoenix
Summary
Detail-oriented and highly organized administrative professional with experience in emergency services coordination, front desk operations, and customer service. Proven ability to manage scheduling, handle high-volume communication, and support daily operations in fast-paced environments. Strong multitasking skills with a focus on efficiency, accuracy, and client satisfaction.
Overview
2027
2027
years of professional experience
Work History
Office Coordinator - Emergency Services
National First Response
2022 - Current
- Managed scheduling for emergency restoration and mitigation services
- Acted as primary contact for homeowners, providing updates and support
- Handled high call volume and coordinated rapid response services
- Maintained detailed job records, documentation, and follow-ups
- Communicated with field teams to ensure timely project completion
- Assisted with mold remediation and restoration coordination
- Prioritized multiple urgent tasks in a fast-paced environment
Front Desk Associate
Mark Mazda Dealership
- Greeted customers and managed front desk operations
- Answered and directed incoming calls to appropriate departments
- Scheduled appointments and maintained organized customer records
- Provided administrative support to sales and service teams
Rental Car Associate
Advantage Rental Car
- Assisted customers with rental agreements and vehicle selection
- Processed transactions and verified documentation
- Provided customer service in a high-traffic airport environment
- Coordinated vehicle availability and returns efficiently
- Southwest Airlines Location
Front End / Back End Associate
First Watch
- Delivered excellent customer service in a fast-paced setting
- Managed hosting, serving, and support responsibilities
- Maintained cleanliness and organization of dining and prep areas
Education
High School Diploma -
Safford High School
General Studies -
Ashford University
Skills
- Office administration & front desk support
- Scheduling & calendar coordination
- Customer service & client relations
- Multitasking in fast-paced environments
- Data entry & record keeping
- Phone/email communication
- Problem-solving & organization
- Team collaboration & adaptability
Timeline
Front Desk Associate
Mark Mazda Dealership
Rental Car Associate
Advantage Rental Car
Front End / Back End Associate
First Watch
Office Coordinator - Emergency Services
National First Response
2022 - Current
High School Diploma -
Safford High School
General Studies -
Ashford University