Kayla Hogan
Tucson
Summary
Highly organized operations and client support professional with 10+ years of experience coordinating complex projects, managing cross-functional relationships, and delivering exceptional service in fast-paced environments. Recognized for strong attention to detail, process improvement, and the ability to manage multiple priorities while maintaining accuracy and organization. Seeking a remote opportunity where I can contribute to an efficient, collaborative team while continuing to grow professionally.
Overview
12
12
years of professional experience
Work History
Conference Services Manager
Omni Tucson National Resort
2024.02 - Current
- Manage a portfolio of up to 30 concurrent programs and events per month, overseeing planning, logistics, and execution from start to finish
- Serve as primary point of contact for clients, ensuring a seamless experience and strong ongoing relationships
- Coordinate across internal teams, vendors, and stakeholders to align timelines, deliverables, and operational needs
- Develop detailed timelines, documentation, and workflows to support efficient execution
- Monitor budgets, track expenses, and support forecasting and reporting efforts
- Identify and implement process improvements to streamline communication and operations
- Troubleshoot and resolve issues proactively in fast-paced, client-facing environments
Sales & Operations Coordinator
Omni Tucson National Resort
2022.11 - 2024.02
- Supported operational and administrative functions through scheduling, documentation, and coordination of client programs
- Prepared invoices, contracts, purchase orders, and internal reporting documentation
- Maintained organized client and operational records across multiple systems
- Collaborated cross-functionally with sales, operations, and accounting teams to ensure accuracy and timely execution
- Assisted with reporting and data tracking to support leadership decision-making
Staffing Coordinator
The Liberty Group
2021.10 - 2022.03
- Managed recruiting and onboarding workflows in a high-volume environment
- Built relationships with clients and candidates to support successful placements
- Maintained accurate records, scheduling, and communication throughout hiring processes
Beauty Advisor
Sephora
2017.01 - 2021.01
- Delivered personalized client experiences and built strong customer relationships
- Maintained extensive product knowledge across beauty and skincare categories
- Supported store operations, merchandising, and team collaboration initiatives
Recruiter & Operations Coordinator
RemX Specialty Staffing
2014.07 - 2019.01
- Managed recruiting, onboarding, and administrative operations in a fast-paced staffing environment
- Coordinated communication between clients, candidates, and internal teams
- Maintained databases, reporting, and operational documentation with strong attention to detail
Education
High School Diploma -
Cienega High School
Vail, AZ2011-05
Skills
- Client Success & Relationship Management
- Program & Project Coordination
- Event & Meeting Management
- Operations & Process Improvement
- Administrative & Executive Support
- Cross-Functional Collaboration
- Budget Tracking & Forecasting
- Vendor & Stakeholder Management
- Data Management & Reporting
- Calendar & Schedule Coordination
- Documentation & Contract Management
- Microsoft Office Suite (Excel, Outlook, Word)
- OPMS Opera SQL
- Staff training
Timeline
Conference Services Manager
Omni Tucson National Resort
2024.02 - Current
Sales & Operations Coordinator
Omni Tucson National Resort
2022.11 - 2024.02
Staffing Coordinator
The Liberty Group
2021.10 - 2022.03
Beauty Advisor
Sephora
2017.01 - 2021.01
Recruiter & Operations Coordinator
RemX Specialty Staffing
2014.07 - 2019.01
High School Diploma -
Cienega High School