Kayla Mikita
Chandler
Summary
Versatile professional with a track record of enhancing quality and efficiency at CTM Magnetics. Excelled in team management and streamlining workflows, demonstrating exceptional attention to detail and reliability. Proficient in data entry and Microsoft Excel, I significantly reduced turnaround times and improved output, embodying teamwork and collaboration.
Overview
10
10
years of professional experience
Work History
Assembly Lead
CTM Magnetics
08.2022 - Current
- Inspected completed products to encourage quality and adherence to company standards.
- Streamlined workflow for increased output by optimizing employee task assignments and providing clear instructions.
- Assembled parts correctly according to specifications, reducing quality issues.
- Trained new assembly personnel on proper use of equipment.
Insurance Specialist
McKesson
10.2018 - 08.2022
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
- Followed up on denials, late payments, extensions and other special circumstances.
- Input all patient data regarding claims and prior authorizations into system accurately.
- Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
- Reduced turnaround time for prior authorization requests by utilizing electronic submission methods.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Monitored pending cases closely, proactively following up on outstanding documentation needed for successful approval outcomes.
Pharmacy Technician
Walgreens Mail Order Pharmacy
05.2015 - 08.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information.
- Resolved third-party billing, computer system and customer service issues.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
No Degree - Pharmacy Technician
Pima Medical Institute
Mesa, AZ05-2015
Skills
- Standard operating procedures
- Team management
- Teamwork and collaboration
- Attention to detail
- Reliability
- Data entry
- Call center experience
- Computer proficiency
- Microsoft Excel
- Microsoft outlook
- Prioritization
Timeline
Assembly Lead
CTM Magnetics
08.2022 - Current
Insurance Specialist
McKesson
10.2018 - 08.2022
Pharmacy Technician
Walgreens Mail Order Pharmacy
05.2015 - 08.2016
No Degree - Pharmacy Technician
Pima Medical Institute
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