Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Slattery

Phoenix

Summary

Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bartender/Restaurant Server

Brews Taphouse
Phoenix
12.2024 - Current
  • Managed inventory levels and restocked supplies as needed.
  • Engaged with customers to provide recommendations and enhance their experience.
  • Trained new bartenders on menu items and service procedures.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.

Bartender and Server

Wicked brewery
Phoenix
11.2020 - 05.2024
  • Provided exceptional customer service in a fast-paced environment.
  • Mixed cocktails and crafted unique drinks for diverse clientele.
  • Adhered to health and safety regulations while serving alcohol responsibly.
  • Performed opening and closing duties including restocking supplies.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Hostess, Server, To-Go, Bartender

Florencia Pizza
04.2013 - 01.2021
  • Greeted guests warmly and guided them to their tables.
  • Managed reservations and organized seating charts efficiently.
  • Maintained cleanliness and organization of the dining area consistently.
  • Trained new hostesses on procedures and customer service standards.
  • Prepared drinks according to standard recipes.
  • Maintained cleanliness and organization of the bar area during shifts.

Hostess, Server, Cocktail waitress, Gift shop

Rustler's Rooste
02.2017 - 10.2020
  • Greeted and welcomed over 500 to 1,000 guests nightly while managing rotation and waitlist of up to 90 minutes.
  • Cultivated positive guest experiences through effective communication and personalized service.
  • Managed cocktail waitressing during happy hour from three to six, transitioning into full dining service.
  • Facilitated large party seating, prioritizing guest needs to enhance overall experience.
  • Delivered exceptional service in a dynamic environment featuring line dancing and themed events.
  • Ensured timely coordination of food orders with house salad and bread offerings for each entree.
  • Promoted unique restaurant atmosphere at Rustlers Rooste, consistently ranked #1 on Trip Advisor.
  • Executed multi-tasking skills to maintain service quality across various tables and sections.

Education

High School Diploma -

Desert Vista
05-2015

Skills

  • Customer service and guest services
  • Food service and restaurant experience
  • Communication skills
  • Time management
  • Leadership and teamwork

Certification

  • Title 4
  • Food Handlers Certified

Timeline

Bartender/Restaurant Server

Brews Taphouse
12.2024 - Current

Bartender and Server

Wicked brewery
11.2020 - 05.2024

Hostess, Server, Cocktail waitress, Gift shop

Rustler's Rooste
02.2017 - 10.2020

Hostess, Server, To-Go, Bartender

Florencia Pizza
04.2013 - 01.2021

High School Diploma -

Desert Vista

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Kayla Slattery