Kaylee Cooper
Tucson
Summary
Dedicated professional in multiple careers. I work as a Certified Nursing Assistant as well as a Assistant Office Manager for a Homecare. I thrive in a fast paced environment. As a CNA I focus on advocating for my patients and theirs families, focusing on how I can make their goals a reality and giving them a positive environment when I am on shift. I thrive to have a trusting relationship between me and the patient.
As an Assistant Office Manager I work really hard to make sure all our patients get the type of care they need in a timely manner. Im responsible for scheduling and reaching out to staff and doctor offices to get information. Charting medical record appropriately for each patient.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Office Manager/ On Call
AZ Homecare Options
Tucson, AZ
01.2025 - Current
- Coordinated daily office operations to ensure efficiency and smooth workflow.
- Assisted in managing schedules for staff and client appointments, optimizing time utilization.
- Electronic Referrals, Electronic Medical Records
- Assisting doctors office to coordinate care for patients
- Assisting with referral sources
- Coordinating care and scheduling for patients
Certified Nursing Assistant
All About People
Tucson, AZ
02.2026 - 05.2026
- 3 Month Contract Work.
- Behavioral monitoring and recording
- Behavioral Intervention
- Daily schooling tasks
- Incontinence care for Pediatrics
- Quadriplegic care for pediatrics
- Caring from with autism and other disabilities
- Working with Deaf and blind students
Certified Nursing Assistant
Catalina Post Acute Care and Rehabilitation
Tucson, AZ
10.2025 - 11.2025
- Provided compassionate care to patients, ensuring comfort and well-being during daily activities.
- Assisted nursing staff in administering medications and monitoring vital signs accurately.
- Maintained cleanliness and organization of patient rooms, adhering to health and safety standards.
- Documented patient progress and reported changes to the healthcare team promptly.
- Supported mobility by assisting patients with transfers and ambulation safely.
- Collaborated with interdisciplinary teams to create individualized care plans for patients.
- Educated patients and families on health management practices, fostering understanding and compliance.
Certified Nursing Assistant
Park Avenue Health and Rehabilitation Center
Tucson, AZ
04.2025 - 08.2025
- Trained new staff on best practices for patient care, enhancing team performance and efficiency.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Certified Nursing Assistant
Casa Adobes Rehabilitation and Care Center
Tucson, AZ
08.2024 - 01.2025
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Certified Nursing Assistant
Windsor Chico Creek Care And Rehabilition
Chico, CA
11.2023 - 05.2024
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Education
High School Diploma -
Marana High School
Marana, AZSkills
- Customer service
- Office administration
- Staff training
- Document preparation
- Scheduling and calendar management
- Workflow optimization
- Event coordination
- Data retrieval systems
- Scheduling appointments
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Compassionate
- Alzheimer's and dementia care
- Basic life support
- Bedside manner
- Vital signs monitoring
- Bathing assistance
- Dressing assistance
- Safety precautions
- Recording vital signs
- Electronic charting
- Patient-focused care
- Medical terminology
- Mobility assistance
- Documenting behaviors
- Feeding assistance
- Positioning patients
- End-of-life care
- Urinary catheter care
- Inpatient care
- Healthcare ethics
- Ambulation assistance
- Patient relationship building
- Geriatric care
- Responding to emergencies
- Transporting patients
- Colostomy care
- Maintaining privacy
- Supporting personal needs
- Trustworthy companion
Certification
Certified Nursing Assistant
Crisis Prevention Institute
Timeline
Certified Nursing Assistant
All About People
02.2026 - 05.2026
Certified Nursing Assistant
Catalina Post Acute Care and Rehabilitation
10.2025 - 11.2025
Certified Nursing Assistant
Park Avenue Health and Rehabilitation Center
04.2025 - 08.2025
Assistant Office Manager/ On Call
AZ Homecare Options
01.2025 - Current
Certified Nursing Assistant
Casa Adobes Rehabilitation and Care Center
08.2024 - 01.2025
Certified Nursing Assistant
Windsor Chico Creek Care And Rehabilition
11.2023 - 05.2024
High School Diploma -
Marana High School