Kaylee Jackson
Glendale
Summary
Industrious and enthusiastic Manager proven to consistently meet productivity, business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction. Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. . Motivated to learn, grow and excel in a new environment and job title.
Overview
2025
2025
years of professional experience
Work History
Assistant Director
Tots Unlimited
06.2022 - Current
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Trained and mentored new employees on industry practices and business operations.
- Worked with team leaders to arrange schedules based on production requirements and available resources.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
- Engaged with parents and families to build positive relationships for children to thrive.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Managed program paperwork and child records to comply with state requirements.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Recruited, hired and evaluated primary and supplemental staff and recommended personnel actions for programs and services.
Infant Teacher
Le Petit Elephant
09.2018 - 05.2021
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Kept classroom and feeding areas clean, neat and safe.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Promoted sensory development by providing access to different textures.
- Promoted development of social, emotional and communication skills in infants.
- Used proper sanitizing techniques for toys, surfaces and equipment.
- Implemented curriculum to enhance classes with learning-focused activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Allowed for ample outdoor recreation time to support physical development.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
Manager
In-N-Out Burger
10.2013 - 11.2018
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Approved regular payroll submissions for employees.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Prepared and recommended long-range plans for development of department personnel.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Evaluated report data to proactively adjust and enhance operations.
- Recorded inventory sales into organization's weekly income report.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Accomplished multiple tasks within established timeframes.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Assistant Director
Phoenix Children's Academy
Assistant Director
Phoenix Children's Academy
04.2023 - Current
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
Bachelor of Arts - Early Childhood Education
Grand Canyon University
Phoenix, AZ12-2026
High School Diploma -
Casa Grande High School
Petaluma, CA06.2015
Skills
- Clear and Direct Communication
- Social Skills Development
- Time Management
- Communicating with Parents and Teachers
- Safety Monitoring and Management
- Collaborative and Team-Oriented
- Relationship Building
- Experience with Diverse Student Populations
- Verbal and Written Communication
- Progress Tracking and Reporting
- Organizational and Planning Skills
- Problem Solving
- Strong Work Ethic and Dependable
- Detail-Oriented
- Creative Thinking
Timeline
Assistant Director
Phoenix Children's Academy
04.2023 - Current
Assistant Director
Tots Unlimited
06.2022 - Current
Infant Teacher
Le Petit Elephant
09.2018 - 05.2021
Manager
In-N-Out Burger
10.2013 - 11.2018
Assistant Director
Phoenix Children's Academy
Bachelor of Arts - Early Childhood Education
Grand Canyon University
High School Diploma -
Casa Grande High School
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