Kaylee Richardson
Gilbert
Summary
Energetic and attentive server with over 3 years of experience in fast-paced restaurant settings. Proven ability to anticipate guests' needs, keep service smooth during peak hours, and provide a positive dining experience for each table. Skilled in upselling, leadership, and efficient service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Pita Jungle
Mesa
04.2024 - Current
- Took customer orders accurately, ensuring special requests and dietary restrictions were communicated to the kitchen.
- Maintained full knowledge of menu and specials, and made suggestions to guests based on preferences.
- Prepared and served a wide range of alcoholic and non-alcoholic beverages, consistently following recipes and maintaining high-quality standards.
- Checked on customers regularly to establish satisfaction, address any concerns, and process payment transactions.
- Collaborated with the kitchen staff to guarantee smooth and efficient service flow.
Hostess
OHSO BREWERY
Gilbert
10.2023 - 03.2024
- Managed seating arrangements, and assigned 10+ servers to table sections.
- Sanitized menus, wrapped utensils, packaged children's crayons, and kept hostess stand orderly.
- Greeted 300+ diners per shift, answered questions about wait time, and provided casual conversation.
- Scheduled reservations, and took over the phone orders for takeout.
Hostess/Cashier
Flancer's Restaurant
Gilbert
08.2022 - 10.2023
- Greeted guests cheerfully and provided an upbeat, friendly first impression.
- Answered phones, assisted with to-go orders and answered menu questions.
- Guided guests to their tables and ensured they were comfortable.
- Kept the host stand clean, organized, and fully stocked.
Education
High School Education -
Gilbert High School
Gilbert, AZ05.2025
Skills
- Positive guest interactions
- Cash handling and upselling
- Team collaboration and conflict resolution
- Menu knowledge and phone etiquette
- POS operation
Certification
- ServSafe Alcohol Certification, 09/01/25, 09/01/28
- Food Safety Certification, 05/01/25, 05/01/28
- Driver's License
Timeline
Server
Pita Jungle
04.2024 - Current
Hostess
OHSO BREWERY
10.2023 - 03.2024
Hostess/Cashier
Flancer's Restaurant
08.2022 - 10.2023
High School Education -
Gilbert High School