Kaylene Karibian

Founded Yuma Superior Cleaning, a new venture catering to diverse local needs. Establishing a new business focused on providing diverse cleaning services. Built a client base by securing key partnerships with prominent organizations while exploring growth opportunities. Delivering tailored cleaning solutions to address local market demands effectively. Creating endless growth opportunities by providing exceptional service quality.

• Greeted guests in with friendliness and professionalism.
• Provided exceptional customer service, addressing inquiries promptly and professionally.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Managed incoming calls and directed them to appropriate departments for timely resolutions.
• Collaborated effectively within a team environment to achieve common goals while also demonstrating independent initiative in completing tasks.
• Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.

Managed documentation processes, ensuring proper organization and filing, as well as coordinate technician assignments, streamlining dispatch to job sites. Schedule and add new jobs efficiently while supporting managerial operations

• Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
• Developed and implemented comprehensive training program to increase employee productivity and morale.
• Monitored and evaluated training performance to determine quality and cohesiveness.
• Trained new hires to perform cross-training exercises with experienced workers.
• Collaborated with other departments to align training programs with organizational goals and objectives.
• Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
• Communicated all learning and performance objectives, schedules, and training assessments to upper management.
• Organized and edited training manuals, multimedia visual aids, and other educational materials.
• Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
• Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
• Reduced onboarding time for new hires through the development of effective orientation modules.
• Conducted orientation sessions and organized on-the-job training for new hires.
• Improved employee retention rates by creating engaging and interactive learning materials.
• Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
• Stayed abreast of industry trends and emerging best practices in talent development, ensuring the organization maintained a competitive edge in workforce capabilities.
• Collaborated with cross-functional teams to develop customized training solutions, ensuring alignment with organizational goals and objectives.
• Evaluated impact of training programs on employee performance and business outcomes, continuously refining training strategies based on feedback.
• Achieved significant improvement in training engagement by customizing content to meet unique needs of each department.

• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Maintained clean and organized job sites, contributing to a safe working environment for all employees.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.
• Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
• Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
• Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
• Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
• Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
• Operated power equipment to move materials and promote job efficiency.
• Assisted with successful, time-sensitive renovations of various structures.
• Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.