Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kayley Patalsky

Phoenix

Summary

Dynamic in the work field with a strong background in customer service and employee training at Verity Restaurants. Friendly with strong communication skills towards customers, management, and coworkers. Strives to enhance guest experiences while maintaining safety standards. Knowledgeable in bookkeeping and inventory management. Committed to excellence in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Lead

Nautical Bowls
02.2024 - Current
  • Supervised daily operations, ensuring adherence to safety and quality standards.
  • Trained new staff on procedures and best practices for efficient service delivery.
  • Coordinated team schedules, optimizing workflow during peak hours to enhance customer experience.
  • Controlled food costs and managed inventory.
  • Monitored food inventory and supplies to prevent waste.
  • Completed store opening and closing procedures and balanced tills.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Made bank deposits for cash in restaurant twice a week.

Accountant

Fidelitas CPA, LLC
10.2023 - Current
  • Conducted thorough reconciliations of bank statements to maintain accuracy in financial records.
  • Prepared and filed tax forms to meet needs of customers.
  • Provided journal entries and performed accounting on accrual basis.
  • Calculated and processed payroll weekly for various companies.
  • Performed month-end accounting tasks such as reconciling accrued wages, auditing cash on hand, and recording tips and tax payable.
  • Prepared accurate financial statements and reports, ensuring compliance with accounting standards.

Babysitter

01.2022 - 05.2023
  • Supervised children's activities, ensuring safety and engagement throughout playtime.
  • Communicated regularly with parents regarding children's progress and behavior updates.
  • Played games, worked on puzzles, and read books to young children.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Education

High School Diploma -

Homeschool
Phoenix, AZ
05-2025

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Safety awareness
  • Excellent communication
  • Teamwork and collaboration
  • Active listening
  • Commitment
  • Efficient and fast paced
  • Bookkeeping knowledge

Certification

  • Certified food protection manager - June 2025
  • Licensed food handler - February 2024

Timeline

Shift Lead

Nautical Bowls
02.2024 - Current

Accountant

Fidelitas CPA, LLC
10.2023 - Current

Babysitter

01.2022 - 05.2023

High School Diploma -

Homeschool

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Kayley Patalsky