Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keaszhia Hendrix

Glendale

Summary

I want to work for a reputable company, and become an assets by utilizing the skills and knowledge I have to offer. Skilled in areas that require human interaction and common knowledge of human behavior.

Overview

6
6
years of professional experience

Work History

CNA

North Mountain Rehabilitation Center
01.2023 - 11.2023
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Transported patients between rooms and appointments.
  • Documented patient information and care activities in electronic health record.

Direct Support Professional

Arizona Mentor
04.2018 - 12.2022
  • Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Developed rapport to create safe and trusting environment for care.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention.
  • Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.

Customer Service Representative

PSCU
06.2021 - 03.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Processed debit and credit card and electronic check payments.
  • Maintained a thorough knowledge of products and services to provide accurate information to customers.


Education

CNA - Nursing

Star Canyon Nursing School
Phoenix, AZ
06.2023

Diploma - General studies

Humanities And Science High School - Tempe
Tempe, AZ
05.2013

Skills

  • Compassionate Communication
  • Complex Problem-Solving
  • Basic Life Support
  • Professionalism
  • Multitasking Abilities
  • Adaptability and Flexibility

Timeline

CNA

North Mountain Rehabilitation Center
01.2023 - 11.2023

Customer Service Representative

PSCU
06.2021 - 03.2022

Direct Support Professional

Arizona Mentor
04.2018 - 12.2022

CNA - Nursing

Star Canyon Nursing School

Diploma - General studies

Humanities And Science High School - Tempe

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Keaszhia Hendrix