Keean Knutson
Tucson
Summary
Dynamic franchise operator with a strong focus on inventory management and customer relationship building. Proven ability to implement effective marketing strategies and optimize routes to maximize efficiency and enhance customer satisfaction.
Overview
11
11
years of professional experience
Work History
Snap-on Tools Franchisee Operator
Bill and Jeannes Tools LLC
Battle Creek
05.2016 - 11.2025
- Managed daily operations and ensured compliance with franchise standards driving company truck to every location on a dedicated route as well as maintaining and storing company truck with all inventory.
- Oversaw inventory management and maintained optimal stock levels for tools and equipment.
- Implemented marketing strategies to promote new products and increase customer engagement.
- Developed strong relationships with local customers to secure favorable terms and deliveries. Building strong customer satisfaction in the process.
- Resolved customer complaints promptly to maintain high satisfaction levels in the store.
- Handled customer inquiries and complaints promptly in order to maintain high levels of customer satisfaction throughout the franchise network.
- Developed and implemented sales and marketing strategies to increase brand awareness for the franchisee's business.
- Planned promotional events that increased store traffic and generated revenue growth for the franchisee's business.
- Maximized efficiency and time management, planning and organizing sales routes within territory.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Used daily system logs to document production information, discussing issues with management.
General Laborer
Community Building Services
Mason
03.2015 - 05.2016
- Operated hand tools and power equipment for various construction tasks.
- Maintained cleanliness of work areas to ensure safety and efficiency.
- Collaborated with team members to complete projects on time.
- Conducted routine inspections on equipment and reported maintenance needs.
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Ensured that all safety regulations were followed while working onsite.
Education
GED -
Maricopa Community Colleges, Mesa Community College
Mesa, AZ07-2008
Skills
- Inventory management
- Marketing strategy
- Customer relationship management
- Time management
- Route optimization
- Product knowledge
- Training and development
- Work well with team or by myself
- Adaptability and flexibility
References
References available upon request.
Timeline
Snap-on Tools Franchisee Operator
Bill and Jeannes Tools LLC
05.2016 - 11.2025
General Laborer
Community Building Services
03.2015 - 05.2016
GED -
Maricopa Community Colleges, Mesa Community College