Keely Baker
Phoenix
Summary
Experienced in supporting fertility patients through effective communication via phone and electronic channels, addressing inquiries, and guiding them through treatment plans. Proficient in maintaining accurate medical records within electronic health record systems while ensuring compliance with HIPAA regulations. Collaborated with healthcare providers and clinical teams to facilitate timely patient care, demonstrating a commitment to compassionate service delivery. Skilled in conducting diagnostic tests such as EKGs and spirometry, while also managing patient intake processes including insurance verification and co-pay collection.
Overview
5
5
years of professional experience
Work History
Remote, Medical Assistant
CNY Fertility Center
Syracuse
11.2021 - Current
- Support fertility patients through phone and electronic communications, answering questions and guiding them through treatment plans.
- Maintain accurate medical records and data within the EHR system.
- Process sensitive health information in compliance with HIPAA regulations.
- Collaborate with providers and clinical teams to ensure timely and compassionate care delivery.
Medical Assistant
Optima Medical Centers
Queen Creek
09.2020 - 10.2021
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Assisted in verifying insurance
- Patient intake
- Co-pays and deductibles
Education
Carrington College
Skills
- Electronic health records
- Patient communication
- Diagnostic testing
- Medical terminology
Timeline
Remote, Medical Assistant
CNY Fertility Center
11.2021 - Current
Medical Assistant
Optima Medical Centers
09.2020 - 10.2021
Carrington College