Keiarah Austin-Hill
Phoenix
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Currently seeking an employment opportunity that closely aligns with my current interests, experience, and qualifications.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Nail Technician
Salon of Gateway
Phoenix
09.2024 - Current
- Provided high-quality nail care services to clients in a busy salon environment.
- Maintained cleanliness and sanitation of tools and workstations to ensure safety.
- Assisted clients in selecting nail designs and colors based on preferences.
- Created a neutral space for friendly customer engagement, education on services, and discussed financial obligation.
- Scheduling clients as availability permits, utilizing various platforms.
- Social media outreach, engagement, and promotion of services.
- Maintenance of nail technology license and adhering to proper protocols outlined by the state.
Direct Support Provider
Spectrum Healthcare
Phoenix
07.2023 - 06.2025
- Assisted individuals with daily living activities and personal care needs.
- Developed and maintained supportive relationships with clients to promote independence.
- Documented client progress and communicated updates to healthcare team members.
- Scheduling clients in electronic health record.
- Completing documentation regarding patient status in the appropriate electronic health record.
- Facilitation of various groups related to mental health, substance use, or recovery.
Housing Specialist
HOM Inc
Phoenix
01.2025 - 03.2025
- Assisted clients in locating affordable housing options within the community.
- Coordinated housing applications and documentation for various assistance programs.
- Conducted outreach to connect with potential housing partners and service providers.
- Maintained regular contact and follow up with participants of Permanent Supportive Housing program.
- Maintenance of scheduling for clients assigned to caseload.
- Negotiation for fair and adequate housing.
- Advocacy for under served populations, in alignment with the Arizona Landlord Tenant Act.
- Regularly met with stakeholders to inform them of potential issues with tenants.
ACT Peer Support Specialist
La Frontera Empact SPC
Phoenix
10.2022 - 01.2025
- Facilitated support groups to promote mental wellness and community engagement.
- Provided one-on-one peer support to individuals facing behavioral health challenges.
- Developed resources and informational materials for clients and their families.
- Provided an open and safe space for clients to create an appropriate rapport.
- Daily home visits and/or client calls as apart of ACT fidelity.
- Documentation of all client interactions into the electronic health record.
- On call availability, as needed or required.
- Response to crisis calls, hospitalization, and in-patient discharge.
- Completing intakes, assessments, and updates to treatment plans.
- Maintain regular communication and provide customer service to clients.
Education
Master of Science - Health Informatics
Grand Canyon University
Phoenix, AZ 03.2025 - 08.2025
Nail Technician - Nail Technology
Maricopa Community Colleges, Gateway Community College
Phoenix, AZ 02.2024 - 09.2024
Bachelor of Science - Public Health Education
Arizona State University
Tempe, AZ 08.2017 - 03.2019
Skills
- Microsoft Office
- Health education
- Electronic health records
- Project management
- Community outreach
- Organization
- Attention to detail
- Advanced mathematics
- Empathetic
- Team player
- Mental Health/Substance Use Education (BHT)
Languages
Spanish
Limited
Certification
- Arizona Nail Technology License
References
References available upon request.
Timeline
Master of Science - Health Informatics
Grand Canyon University
03.2025 - 08.2025
Housing Specialist
HOM Inc
01.2025 - 03.2025
Nail Technician
Salon of Gateway
09.2024 - Current
Nail Technician - Nail Technology
Maricopa Community Colleges, Gateway Community College
02.2024 - 09.2024
Direct Support Provider
Spectrum Healthcare
07.2023 - 06.2025
ACT Peer Support Specialist
La Frontera Empact SPC
10.2022 - 01.2025
Bachelor of Science - Public Health Education
Arizona State University
08.2017 - 03.2019