Detail-oriented Assistant Manager with a proven record in leadership roles. Established clear guidelines and enforced consistent policies to enhance staff satisfaction and drive achievement of key objectives. Demonstrated strong relationship-building, multitasking, and decision-making skills, alongside resilience in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Sonic Drive-In
FLAGSTAFF
06.2024 - 05.2026
Assisted in daily operations and management of restaurant tasks.
Coordinated team schedules to ensure adequate staffing levels.
Handled customer inquiries and resolved issues promptly.
Maintained cleanliness and organization of work areas for efficiency.
Trained new staff on operational procedures and customer service protocols.
Collaborated with team members to improve service delivery standards.
Responded to customer issues to provide immediate resolution and improve retention.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Maintenance Crew Member
Flagstaff Golf Maintenance Company
FLAGSTAFF
04.2024 - 08.2025
Inspected grounds for hazards and addressed maintenance needs promptly.
Cleared walkways of snow and ice during winter months.
Operated mowers and equipment for turf maintenance and landscaping.
Cut grass around the perimeter of the building using a lawn mower.
Assisted in irrigation system setups and repairs to ensure proper water distribution.
Conducted routine equipment checks, performing basic repairs and maintenance tasks.
Performed routine maintenance and repair of buildings, grounds, and equipment.
Collaborated with team members to uphold cleanliness and aesthetics of facilities.
Provided support to other crew members during large-scale maintenance tasks.
Removed debris from roofs and gutters to prevent water damage.
Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
Assisted with painting projects both inside and outside the facility.