Keishawn sandy

• Scheduled appointments and maintained calendar for office staff efficiently.
• Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
• Greeted customers warmly and made them feel welcome.
• Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Assisted with scheduling appointments for clients and visitors.
• Handled cash transactions accurately, balancing the register at the end of each shift.
• Explained policies and procedures to visitors.
• Responded to inquiries and room requests made online, by phone, and via email.
• Handled sensitive information in a confidential manner.
• Greeted and assisted visitors with professionalism and friendliness.

. in this job i spent the most time in customer service i started of as a general labourer loading and unloading trucks of heavy items , as time went buy i also was trained to be a cashier and handled digital and cash transactions with ease and swiftness . while where i worked has multiple branches nation wide i was also sent to each one of them to fill in for anyone who wasnt able to work for any amount of time.

Eventually as time moved on i took on more managerial responsibilities being able to open and run said branches while managing training and supervising new employees

i think its safe to say that i am a trustworthy and reliable individual that can be relied on to complete most tasks that ive been assigned to as long as i know what ive come to do and how to do it i can .