Summary
Overview
Work History
Education
Skills
Accomplishments
Summary Of Skills
Timeline
Generic

Keith Campbell

Goodyear,AZ

Summary

Summary of Skills: Experience with making schedules for staffing and also learned Data Entry through working at Dutch Bros through submitting documentation and practiced auditing on making goals for growth for team members. Proficiency in Excel and Word from college courses and high school. Learned amazing communication skills due to the many years of customer service, volunteering, and extra-curricular activities. Attention to detail in making sure I am accurate and always paying attention and listening at all times. Respect of all people while looking for verbal or physical cues. Learned skills like empathy, active listening, and code of ethics. Service for the community by raising $500 in money or resources for Northland Family Help Center. Social Justice by actively fighting to get the voices of the people who deal with domestic violence. Engagement by listening and being responsive within DCS. Compassion for the vulnerable families. Teamwork with fellow co workers within DCS and previous jobs. Advocating for college students and the effects of technology on our mind and work ethic overall. Communicate with the students and faculty to plan events such as Bike-a- Thon, Rush Events, Community Service etc. Learned to communicate with many different populations like People with Disabilities, Homeless, People involved Department of Child Safety, Families, also people involved with Domestic disputes. . Learned to communicate while being unbiased Learned to communicate within a community to different resources. Empathic and caring towards guests at all times and show them respect and that they are at home. Time Management Learn to get school, job, and Greek life and submitting forms accordingly. Solved problems efficiently and in a timely manner.

Developed leadership and team coordination skills in fast-paced environment, focusing on operational efficiency and staff development. Excel in conflict resolution and process optimization, ensuring smooth operations and high customer satisfaction. Seeking to leverage these transferrable skills in new and challenging field.

Overview

7
7
years of professional experience

Work History

Shift Lead

Ahi Poki
10.2024 - Current
  • Customer service with guest and providing great listening skills.
  • Prep fish and produce to be served to guests.
  • Learn how to properly follow food procedures.
  • Learned to accurately place food orders compared to Ahi business
  • Timely and efficiently make fish and produce with knowing knowledge of recipes
  • Find best ways to stock, clean and make use of time by multi-tasking

Shift Lead

Dutch Bros
10.2023 - 11.2024
  • Submitting reports of how the shift went and what we out of and sales per hour.
  • Submitting documentation of deposits of money and proof of submission through our safe, google docs, and Summary of Shift
  • Handle scheduling of team members based on skills
  • Amazing customer service with over 100 guests per hour with over $200 hours.
  • Handle guests complaints with empathy and care

Server, Expo Server Captain

Lumberyard Brewing Company
04.2021 - 07.2023
  • Auditing checks of food matching recipe compared to what is presented and making sure specs or dietary spec are honored and match these to those correct tables. (100 guest per hour)
  • Customer service and delivery amazing and fast service with showing amazing guests respect and kindness with sales of $1200.
  • Handle guests complaints
  • Delegate tasks and coordinate tasks for the team members to do
  • Make sure accuracy and detail orientated so we follow all safety standards and accurate sale of service.

Senior Level BSW Intern

Department of Child Safety
08.2022 - 12.2022
  • Company Overview: State of Arizona
  • Completed 450 hours as senior level BSW intern
  • Taking notes from visits and meetings
  • Make sure client information matches throughout all systems from court, paper, DCS, etc
  • Make sure client information matches in the system to what current and to be accurate with correct information to match private information
  • Completed a mock child interview to gain an on hands experience on how to best complete while holding social work values
  • Went to many different group info meetings to learn about new updates to policy like the Child Danger protection
  • Helped with child travel to phoenix to become a group independent home for kids who are 18 years old
  • Shadowed Team Decision Making meetings to discuss what best options we have to better serve this family and as individuals if necessary
  • Learned about a Present Danger Plan and how to make sure to state present dangers within cases and finding what steps necessary so we can make sure no danger takes place especially to the child
  • Learned while going to court hearings about the process of making sure parents are meeting those requirements agreed upon in meetings before reunification takes place
  • Learned how to insert forms, evaluations, reports, and look up all needed information to find and better help get current situations they are dealing with and be more accurate in a timely manner to get the help the best needs them
  • State of Arizona

Server, QA, Bartender

Chilis
12.2021 - 03.2022
  • Auditing checks of food matching recipe compared to what is presented and making sure specs or dietary spec are honored and match these to those correct tables. (200 guest per hour)
  • Customer service and delivery amazing and fast service with showing amazing guests respect and kindness.
  • Multi-tasking with over sales of $1400 and following amazing service and efficiency.
  • Handle guests complaints
  • Make sure accuracy and detail orientated so we follow all safety standards and accurate sale of service.

Host, Busser, Server, Expo

Applebee's
10.2017 - 07.2018
  • Match orders to correct tickets and audit to make accuracy of recipe compared to whats on the ticket.
  • Amazing customer service with over $1100 sales per shift while creating memorable experiences.
  • Take orders with over 400 people a day.
  • Adaptable to change of menu

Education

Bachelor of Science - Social Work

Northern Arizona University
Flagstaff, AZ
12.2022

Skills

  • Event Planning
  • Communication
  • Note Taking
  • Data Entry
  • Excel
  • Customer Service
  • Microsoft Word
  • Auditing
  • Strong multitasking/Time Management
  • Staff supervision
  • Project coordination
  • Flexible and adaptable
  • Schedule management
  • Risk analysis and management
  • Task delegation
  • Data collection

Accomplishments

  • Honor Roll
  • First Year College Graduate
  • Pi Kappa Phi Fraternity; Vice President, Risk Management, Community Service Chair, Brotherhood Chair, Ritual Chair
  • Camp Civitan, Chaplain
  • Level 5 TEFL Certification- Teaching English as a Foreign Language
  • Teaching English Online Certificate

Summary Of Skills

Attention to detail, Respect for all individuals, Empathy and active listening, Knowledge of DCS policies, Community service engagement, Advocacy for social justice, Leadership and adaptability, Effective communication, Time management

Timeline

Shift Lead

Ahi Poki
10.2024 - Current

Shift Lead

Dutch Bros
10.2023 - 11.2024

Senior Level BSW Intern

Department of Child Safety
08.2022 - 12.2022

Server, QA, Bartender

Chilis
12.2021 - 03.2022

Server, Expo Server Captain

Lumberyard Brewing Company
04.2021 - 07.2023

Host, Busser, Server, Expo

Applebee's
10.2017 - 07.2018

Bachelor of Science - Social Work

Northern Arizona University
Keith Campbell